This essay discussing effects of automation on library personnel and library services notes civil service structures; failures in personnel administration; rigidity in library service; access to information by "temporary" language; evaluative, judgmental analysis of the book, data, or journal; dangers of centralized decision-making and…

Describes underlying rationale of program designed to offer recent library school graduates special training opportunities that focus on current issues, trends, and developments in academic librarianship. Recruitment, educational component of program, roles of supervisors and project director, and comments from three residents (expectations,…

Quality in library technical services is explored in light of changes produced by automation. Highlights include a definition of quality; new opportunities and shifting priorities; cataloging (fullness of records, heading consistency, accountability, local standards, automated checking); need for new skills (management, staff); and boons of…

Discusses features of online library catalogs and their cost characteristics, including financial management and planning (hardware and software options, turnkey vendors); approaches to cost analysis (actual experiences, building blocks); baseline estimates for two average academic libraries; and vendor estimates. Forty-five references and a…

Describes experience of Boulder Public Library, where management and support personnel established pre-experiment baseline data for comparison with quantitative and qualitative results of experiment to determine the impact of telecommuting (work-at-home) on worker productivity. Background, methodology, equipment enhancements, and data analysis are…

A 700-volume specialized library was organized at average cost per title of less than $1.50 despite lack of personnel and limited funds. A plan was developed to classify titles using Library of Congress and Medical Subject Headings (MeSH), and a cataloging service was located to produce card sets and book labels. (EJS)

Description of the use of volunteers in parochial elementary school libraries notes recruitment and sources of volunteers; training of volunteers; three types of workshops; guidance and supervision of volunteers; additional assistance for volunteers (i.e., short lessons in mending, book reviewing, purchasing); duties assumed by volunteers; and…

The Assessing Quality on Digital Reference team conducted two site visits at Florida Libraries in August 2001. The objectives of these visits were to: document how digital reference services are currently being planned for, delivered, and evaluated in libraries; understand how "quality" in digital reference is defined in these…

The following information is provided in this annual report: names and positions of 1996 Board of Trustees members, Library of Michigan Foundation 1996 Board of Directors, legislative council, alternate members, and Library of Michigan staff; the library mission; a list of 10 major administrative tasks conducted in 1996; service and technological…

This paper argues that the ancient people of Kemet (Egypt), "the black land," built and operated the first major libraries and institutions of higher education in the world. Topics of discussion include the Ancient Egyptians as an African people; a chronology of Ancient Kemet; literature in Kemet; a history of Egyptian Librarianship; the…

Library service is one of the critical elements for designing a successful distance program in terms of learner support at a distance. Before a library service can be developed, three questions need to be answered: First, what are the expectations and needs of students and faculty in online programs? Second, what kinds of library services are…

Since 1989, the Reference and User Services Association/Management and Operation of User Services Section's Management of Reference Committee has successfully used case studies to foster structured discussions among public service librarians on a wide variety of issues relating to managing change in reference services. The information offered in…

This paper begins with a discussion of information management as it pertains to the four operations of automated library systems (i.e., acquisitions, cataloging, circulation, and reference). Library staff reactions to library automation change are summarized, including uncertainty, cynicism, and resignation or hope. Common pitfalls that interfere…

This annual report of the Council on Library and Information Resources (CLIR) begins with a list of supporters, a letter from the chairman, and a message from the president. The major CLIR programs are then described: (1) Preservation and Access, including domestic and international activities; (2) Digital Libraries, including developing libraries…

Long regarded as the premier monographic series in its area of coverage, "Advances in Library Administration and Organization" offers research perspectives that are both timely and lively. This 18th volume continues the series' long practice of bringing to its professional and academic readership an eclectic mix of scholarship and longish essays.…