Strategies used by Griffith University (Australia) to control quality, in response to increasing external pressure for accountability, are outlined. The central strategy involves devolving responsibility to faculties and schools, who must develop plans for quality control within their own academic cultures. Barriers to implementation, including…

Discusses the need for quality child care in schools. Topics include the meaning of "good quality"; the child as part of the family; the school of the 21st century; reasons for child care in school; benefits to schools and communities; and school-linked child care as a way of life. (AEF)

Paper argues with a proposal that all members of the American Association of Colleges for Teacher Education (AACTE) must achieve National Council for Accreditation of Teacher Education (NCATE) accreditation. The roles of AACTE and NCATE in relation to state government and teacher education institutions are examined. (SM)

Two authors respond to each other's papers on the proposal that all members of the American Association of Colleges for Teacher Education (AACTE) be required to achieve National Council for Accreditation of Teacher Education (NCATE) accreditation to gain membership. (SM)

To compete effectively, information brokers need to adopt management and marketing tools; Total Quality Management can upgrade an organization's performance by using customer feedback of its services. SERVQUAL identifies gaps in service by assessing quality expectations versus quality experiences. (AEF)

Summarizes a small-scale project that surveyed 17 faculty members' attitudes toward an appraisal scheme adopted at the University of Ulster, in Northern Ireland. Examines tensions between management's desire to ensure achievement of organizational policies and plans and individual staff members' career development wishes. Rationally structured…

This discussion of Australian student transfer into technical and further education institutions from previous institutions of higher education looks at the nature of this migration and the implications of reciprocity between sectors. Better provision of information to students, articulation for credit transfer, and research on student migration…

Principles of statistical process control are applied to a clinical setting through the use of control charts to detect changes, as part of treatment planning and clinical decision-making processes. The logic of control chart analysis is derived from principles of statistical inference. Sample charts offer examples of evaluating baselines and…

Discussion of quality control in online and CD-ROM databases focuses on the problem of data elements that are omitted from records. Completeness testing is discussed; search strategies are described; and a case study of Bowker's Video Directory, part of the Children's Reference Plus database, is presented. (eight references) (LRW)

This article presents guidelines to aid administrators of institutions of higher education in applying the 14 principles of Total Quality Management. The principles stress understanding process improvements, handling variation, fostering prediction, and using psychology to capitalize on human resources. (DB)

Describes the following steps in CD-ROM production: (1) information base creation; (2) data preparation, conversion, and verification; and (3) indexing and premastering. Cost factors for each step and overall trends in CD-ROM production costs are also discussed. (three references) (EA)

Discusses studies of CD-ROM life span done by 3M and the Federal Special Interest Group for CD-ROM Application and Technology (SIGCAT) and concludes that CD-ROMs have long life spans. A table presents test results, and industry specifications for CD-ROM discs and drivers are examined. (EA)

A content analysis, consisting of 24 items covering behavior specification, objectives, program procedures, data collection, and quality assurance, was applied to 141 written behavior reduction programs of 2 large residential institutions for individuals with developmental disabilities. Use of the content analysis is recommended for program…

Provides an overview of Japanese management theory and suggests applications to library administration. Highlights include participative management; shared decision making; long-term objectives; organizational philosophy; staff training and human resource development; strategic planning; staffing issues; cooperation; quality control; and total…

A discussion of rationale and techniques for protecting high-quality faculty and administrators during a period of reduced resources looks at the administrator's role as leader in quality control, finding an alternative to halted growth, identifying key administrative and academic personnel, defining shared goals, and finding needed funds. (MSE)