Discussion of the increase in student diversity among academic library employees focuses on management procedures when selecting, training, supervising, and evaluating a more diverse workforce. Orientation, the role of authority and power, and individual versus group affiliation are considered. (Author/LRW)

Considers methodological issues which arose in undertaking a two-year British Library-funded research project--Assessment Tools for Quality Management in Public Libraries--and discusses the principal findings. The authors suggest that by using an active research methodology they were best able to produce a self-assessment tool-kit which matched…

Restructuring serials management along access-versus-ownership lines doesn't solve the serials crisis, but it alleviates inflationary pressures and has other significant economic, service, and political outcomes. This new series model is illustrated at three institutional libraries. ((Author/AEF)

Presents security procedures for protecting a library's computer system from potential threats by patrons or personnel, and describes how security can be breached. A sidebar identifies four areas of concern in security management: the hardware, the operating system, the network, and the user interface. A selected bibliography of sources on…

Discusses new services that academic librarians are offering to users involving digital data, such as geographic information systems laboratories and electronic text centers. Suggests that human factors, such as management, organizational climate among the staff, and the development of a user community will determine the success or failure of the…

Discusses the increase in significance and importance of cataloging and authority control in the online environment of libraries to help improve both precision and recall of searches. Highlights include the inadequacies of keyword searching; corporate library experiences; and library management with foreign library branches and foreign language…

Describes a survey of libraries listed in several special collections directories to determine how educational and psychological tests were organized and managed. Discusses access through cataloging or classification; management practices such as staffing, hours of availability, security, and preservation methods; and a copy of the survey is…

Describes an early childhood literacy program called Begin with Books and provides ideas for starting up, finding, and administering similar programs in public libraries. Topics include corporate sponsors; staffing; partnering with community organizations; training; scheduling; and budget information. (LRW)

Describes a cooperative project among three German libraries that used the Balanced Scorecard as a concept for an integrated quality management system. Considers performance indicators across four perspectives that will help academic libraries establish an integrated controlling system and to collect and evaluate performance as well as cost data…

Lending services units at Indiana State University's Cunningham Memorial Library depend heavily on student employees to fulfill their specific missions. Problems attributed to poor communication and lack of motivation among student employees were causing negative impacts on the units' abilities to function well. To resolve these problems,…

The paper examines the constraints that hamper growth of university libraries in Pakistan. The study is based on personal observations and experience of the author, a review of relevant literature on the subject, and discussion with several senior library administrators. Issues identified are as follows: inadequacy of library collections, absence…

This second part of an analysis of scientific and technical information (STI) services in Australia considers their development in the context of discipline formation in information management. The case studies used are the STI services from Part I. A case study protocol is used to consider the extent to which the development of the services may…

In this article, the author describes how the New Orleans Public Library (NOPL) struggled with a fraction of its former staff, limited hours, and a massive fundraising challenge after Hurricane Katrina slammed the Gulf Coast on August 29, 2005. While previously 171 people staffed locations, only 40 employees plus a smaller--and shifting--cadre of…

This is a collection of six papers on critical issues in library management presented at the annual Allerton Park Conference (35th, October 24-26, 1993) sponsored by the University of Illinois at Urbana-Champaign, Graduate School of Library and Information Science. The first paper, "Learning about Leadership: What Works in Modern Organizations"…

A primary goal of the quality movement, like the traditional management techniques that preceded it, is to get the most committed effort possible from the members of the organization. This document surveys the literature in order to summarize the substantial debate on how to achieve that goal, and then offers a theoretical context of strategic…