Provides suggestions for the improvement of customer relations. Discusses 11 leadership traps. Describes a staff training technique designed to alert teachers to the dangers of labeling children. (RJC)

Information technology comprises the systems and tools that support and enhance the teaching, learning, and research processes of educational organizations. Outlines the variables to be considered when improving or updating information technology, including staff, infrastructure, hardware, software, improvement of services, and positioning for…

THE FOLLOWING IS THE FULL TEXT OF THIS DOCUMENT: Set your mission. Agree on it. Keep talking about it. Set annual goals. Not too many. Monitor your progress. Expect results. Unite with your staff chief. Work out your differences. In private. Send out agendas and background material before board meetings. Review meetings in advance with your staff…

Four areas of procrastination discussed in this article are: (1) the perfection trap; (2) the need to avoid avoidance; (3) the completion trap; and (4) the failure to prioritize. Included are an explanation of each area, examples of reasons people put off tasks, and methods of coping with procrastination. (EM)

Over the past several years, the role of the Catholic school principal has expanded to include many new tasks that principals of earlier generations never even considered. Today principals need a procedure that will help them recall their many responsibilities, to help them place these in priority, and to give them some sense of accomplishing…

Procedures are listed that could help educational institutions in case of a strike. (Author/MLF)

Asserts that the tide against incumbents is so strong right now that a large number of them will be thrown off their school boards in the months ahead. Offers advice to save them from defeat at the polls. (Author/WM)

In a time of intensified community interest in schools, the role of the superintendency vis-a-vis his constituency is a matter of concern. Drawing upon empirical studies, the author considers the conditions under which the roles of statesman or strategist are most appropriate. (Author)

This checklist, one of seven related documents, presents the basic steps recommended for use by a project coordinator or steering committee during the implementation of a new project or program. The steps are divided into three major sections, implementation readiness, preimplementation, and implementation. Each section includes the steps, with…

This resource guide, one of seven related documents, contains practical advice for teachers and administrators about implementing a new program. Based on the experience of schools involved in a research and development project in Georgia, it tells other schools what to do and expect during the first year of implementing an adopted program.…

This manual, one of seven related documents, provides step-by-step guidance in decision-making to help school officials implement a newly adopted program. Part 1--preimplementation--looks at the people, resources, and processes necessary for effective implementation planning. Part 2--implementation--outlines a sequence of steps and tasks for…

PORTABLE TELEVISION TAPE RECORDERS ARE EVALUATED AS TO COSTS, EASE OF USE, EASE OF INTEGRATION INTO A SCHOOL DISTRICT'S TELEVISION SYSTEM, AND EDUCATIONAL ADVANTAGES. (LH)