Discusses issues that managers of academic library electronic reference services are facing. Topics discussed include the quantity of mediated searches; organizational changes, i.e., who electronic services staff report to; management by committee; administrative options; changing job responsibilities of searchers and other staff members, both…

Discussion of information services at Clemson University libraries focuses on managerial, cost, and behavioral issues that arose during the process of developing online access to information. Extending the online catalog with commercial databases and locally generated files is described, cost and benefit tradeoffs are considered, and student and…

Offers definitions, statistics, and suggestions for public librarians working with homeschoolers. Library concerns are addressed, including censorship, negative staff attitudes, technology demands, and administrative limits; and ways to make homeschoolers more welcome are suggested, including compiling homeschooling resource materials, library…

Includes 10 articles that discuss issues relating to school library management. Highlights include the one-person operation; an annotated bibliography of popular how-to books that are useful for librarians; strategies for negotiating in bargaining sessions; budget management; designing or redesigning a library; recycling; managing computers; and…

Examines the concept of empowerment as a movement to foster the democratization of the workplace and staff development. Empowerment versus participative management, the relationship of empowerment to organizational theory, factors influencing empowerment in organizations, and possible consequences of successful empowerment for employees and…

Discussion of corporate library management focuses on a historical perspective of the current management environment in corporate libraries. The maturation of the information industry is described; library management versus information management is considered; and changes needed in professional education are suggested, including a more…

Traces the history of student academic library employees and reviews the related literature on the changing role of library student assistants. Highlights include changes in libraries' organizational structures; and administrative issues concerning recruitment, interviewing, training, motivation, and employee retention. (LRW)

Describes the ResIDe Electronic Reserve at the University of the West of England (UWE), Bristol, an example of an electronic reserve that has been addressing many access problems and supporting different teaching/learning initiatives. Discusses new roles for the ResIDe electronic library, electronic information management, new librarian roles, and…

This case study describes the management system of Dickinson College Library. Highlights include a rotating chair instead of a director; collegiality in decision making; rotating departmental responsibilities; developing an acceptable level of expertise in both technical and public services; and an emphasis on professionalism. (Author/LRW)

This revised edition of competencies for librarians serving children in public libraries was developed by the American Library Association. Highlights include knowledge of client group; administrative and management skills; communication skills; materials and collection development; skills in developing library programs, advocacy, public…

Discusses developments under three relatively new directors in the New York, Brooklyn, and Queens Borough Public Libraries. Highlights include budgets and fundraising, technology, mission statements, personnel, ethnicity, services, and renovations. (AEF)

Reviews the literature on academic library reference service, and examines changes in the traditional reference desk model. Based on the review from the perspectives of managers, librarians, and users, new research directions are proposed in which users' information-search processes and librarians' intervention in reference service are integrated.…

Describes the experiences of the Italian National Research Council Library staff in the successful development and implementation of its Web site. Discusses electronic information sources that interface with the Web site; library services; technical infrastructure; and the choice of a Web-based library management system. (Author/LRW)

To manage Web-based resources effectively, librarians must evaluate vendor-supplied data about their use. Identifies aspects of data collection librarians need to pay special attention to, recommends that vendors report the maximum number of simultaneous users per day and data gaps in addition to International Coalition of Library Consortia…

Considers how school library media specialist administrative responsibilities can carry over to a job as state consultant for school library media services. Discusses characteristics of effective administrators; collaboration; the appreciative inquiry process for systemic change; and duties and projects of the state program that strengthen media…