Presents a case study of how action research can be used to design a career development program based on the principles of change used in organization development. Steps in the model are data collection, analysis, feedback, program draft, recommendations, and evaluation. (CH)

Whereas the 19th-century educational contract was based on machine- and factory-driven production goals, the educational covenant for the 21st century will be radically different. To overcome their Newtonian mindset and discover meaningful foundations, educational leaders must reinvent their institutions and themselves. Leadership metaphors should…

To compete effectively, information brokers need to adopt management and marketing tools; Total Quality Management can upgrade an organization's performance by using customer feedback of its services. SERVQUAL identifies gaps in service by assessing quality expectations versus quality experiences. (AEF)

Summarizes a small-scale project that surveyed 17 faculty members' attitudes toward an appraisal scheme adopted at the University of Ulster, in Northern Ireland. Examines tensions between management's desire to ensure achievement of organizational policies and plans and individual staff members' career development wishes. Rationally structured…

The evolution of Swinburne University of Technology (Australia), resulting from a merger and redesignation of an institute of technology and a college, is chronicled, with attention given to educational philosophy, public educational policy, and the institution's unique role in the national higher education system. (MSE)

Explores the theory and organizational politics of built-environment decision making and shows how "positive" theory regarding contentious ends appears to be systematically misapplied. Misapplications can be revealed by questioning the underlying aims of decision makers and of the organizational politics involved. (Author/AEF)

Urges the design and implementation of strategies in academic libraries for the development of leadership potential. Discusses the components of organizations that lead to organizational maturity, and calls for library leaders with vision, skill, and commitment to nurture an organizational culture that emphasizes leadership development. (20…

Some ways of classifying multicampus universities in terms of administrative structure are examined and applied to Australian universities. Advantages and disadvantages of multicampus colleges are analyzed, and issues of management, governance, and authority are discussed. It is suggested that classification offers a point of departure for…

Total Quality Management (TQM) is defined and described, and its application in higher education institutions is discussed. The paper examines: TQM origins, salient features, importance of organizational leadership and commitment, use of strategic planning, customer orientation, the notion of continuous improvement, assessment of progress, and…

Lifelong learning includes development of operational capabilities (to do the current job better) through company training and development of strategic capabilities (to learn requirements of future jobs) through continuous education. Lifelong learning should be effected through industry-university cooperation. (SK)

A conceptual model offering four perspectives on organizational life (structural, human resources, political, symbolic) is outlined, and it application to the formal organization of a newly-established urban higher education center is described. Use of the model was found to enhance analysis of problems and understanding of organizational…

The process used to engineer and manage major organizational change at the Virginia Polytechnic Institute and State University is described. Issues include defining change, gaining support, organizing to facilitate change, staff development, establishing project strategies, and measuring success. The role of the institution's information…

Describes the Pittsburgh Public Schools' efforts to institutionalize a shared decision-making model in secondary schools to provide more supportive educational and professional environments. The article examines the Schenly High School Teacher Center staff development program, noting that organizational development takes time and effort by the…

The University of California's need to add three campuses to its current nine-campus system offers an unprecedented opportunity for creative change. Both an official committee and an independent group of professors are exploring innovative, sometimes radical approaches to curriculum and administration, part of a larger reform movement in higher…

The experiences of Emory University (Georgia) and other institutions with surveying faculty for opinions on the institution and its internal information systems suggest specific techniques for planning and carrying out a campus study and for using the results to improve organizational communication and climate. (MSE)