Argues that existing models of change management in education are more appropriate for understanding small-scale innovations than larger reforms. Uses results from two studies of schools engaged in major transformations to illustrate some differences between previous and current findings. Presents an alternative model of organizational learning…

A review of studies (1982-92) that made cross-cultural comparisons found human resource development (HRD) and related roles are interpreted differently; HRD is supported to varying degrees in different cultures; transfer of managerial and HRD techniques is subject to country differences; and cultural factors influence management models, career…

Selected resources for community service learning are presented in the following categories: (1) service learning (17 resources); (2) adolescents today (6 resources); (3) interorganizational and community relations (5 resources); and (4) assessment (5 resources). (SLD)

Like other organizations, camps need creativity, which breeds originality, improvement, inspiration, and renewal. Explains three broad types of creativity, describes characteristics of organizations that encourage creativity, lists barriers to creativity, and discusses ways that administrators can foster creativity in staff. A sidebar lists…

Examines performance-based human-resource-development (HRD) practices and their relevance for student affairs. Provides a general overview of HRD, including discussion of the newest concepts in the field. Offers a model and tools for applying performance-based HRD within higher education institutions. (Author/MKA)

Explains how a new systems administrator can make good first impressions, become familiar with the library, and take charge. Describes ways of working effectively with equipment and human resources, and outlines types of library staff personalities the systems librarian may encounter. Discusses organizing the data gathered into action plans. (AEF)

Higher education differs from other service enterprises in its social responsibility and the context for decision making. An integrated marketing strategy based on the identified positioning of the institution plays a crucial role in successful enrollment and long-term institutional development. Marketing can make a significant contribution to…

Describes the impact of an open, participatory, consensus-based planning process with faculty and staff at Parkland College in Illinois. Indicates that the planning process has been enthusiastically endorsed by both faculty and staff and has resulted in an increase in the number of full-time teaching positions and a decrease in the number of…

This article reports on the descriptive results of a national survey of statewide parent-to-parent programs. Results are summarized concerning demographics and organizational models; program components, supports, and services; matching referred parents with veteran parents; and technical assistance provided to local program coordinators or…

Describes performance alignment--ensuring that all things work together in an organization to achieve its external goals--as the ultimate goal of the human performance technologist's profession. Discusses the three areas where performance is in business, three dimensions of performance alignment, and how to achieve performance alignment. (AEF)

Examines three factors contributing to organizational success: use of a systemic model to design and guide the change effort; analysis of interdependencies within the system and of the change potential; and use of communication methods to help ensure that the change will be supported. Presents characteristics of successful change efforts with…

Discusses how knowledge management is developing as a specific and planned management practice in the information profession. Explains the first steps in managing knowledge, managing people as assets, and structure and processes. Gives examples of firms which overtly practice knowledge management and explores the nature of knowledge and knowledge…

The emerging field of knowledge management offers academic libraries the opportunity to improve effectiveness, both for themselves and their parent institutions. This article summarizes knowledge management theory. Current applications in academic libraries and higher education are described. Similarities and difficulties between knowledge…

Peking University Library initiated position restructuring in response to the University's requirements and to increasing expectations of users. Goals were to reduce unwanted positions and enhance responsibilities of selection positions. The restructuring promised to improve library services and staff morale. Describes steps in the restructuring…

Action learning should result in personal growth leading to organizational growth. However, differences in learner perspectives, problems in group decision making, and circumstances inhibiting learning transfer may explain why organizational growth does not always result as expected. (Contains 21 references.) (SK)