Describes a multiplant quality assurance organization study at NCR Corporation. Objectives were to upgrade quality assurance engineer expertise, reclassify job descriptions and evaluations, and develop staffing profiles to guide management planning. Includes procedures used in implementing these objectives. (MF)

Presents an alternative (to government regulation of advertising) that would establish the advertising profession on the side of the government and the consumer in efforts to correct advertising abuses. (RL)

Defines and describes different types of audits and areas of patient care which lend themselves to a quality of performance review. Describes an audit application at a hospital-based crisis intervention center and the corrective action taken on the basis of the findings. (Author)

An updated report is offered of the successes and failures of the quality assurance program at the Medical College of Ohio during 1975-76. Students were used as auditors, submitting written evaluations of patient charts. (LBH)

The system of external course evaluation in the nonuniversity sector of British higher education, currently under review as institutions seek greater autonomy and the state seeks better quality and control, is described. Implications of proposed system changes' implications for interinstitutional relationships and the balance of power are…

Focuses on problems in making machine-readable data files (MRDFs) accessible and in using them: quality of data in MRDFs themselves (social scientists' concern) and accessibility--availability of bibliographic control, quality of documentation, level of user skills (librarians' concern). Skills needed by social scientists and librarians are…

The philosophy, structure, and operation of a Dutch system for institutional self-evaluation in higher education (AMOS) are described. The system is centrally designed to assist in national resource allocation for higher education, but the feedback is intended primarily for institutions and faculties to use in increasing efficiency and…

European higher education policies that were first developed as an empirical, short-term response to financial difficulties at the start of the decade have now assumed a long-term strategic character that affects the relationships between government and higher education and between society and higher education. (MSE)

The consequences of an external review of research programs and the restructuring of educational programs in the Netherlands as a result of retrenchment, and their implications for qualitative change in the university system, are discussed. (Author/MSE)

Observations on general Japanese culture, business culture, specific business missions and strategies, characteristics of individual workers, and business operations emphasize production processes and policies, organization structure, performance support systems, general management practices, and attention to quality. A table comparing the human…

This paper looks at the complexity of the "quality-of-care" issue and discusses five characteristics which investigators have suggested for identifying a good old age institution (OAI): ownership, size of facility, socioeconomic status of facility, social integration, and "professionalism" of staff. (Author)

This investigation of the comparability of writing assessment prompts was conducted in two phases. In an exploratory Phase I, 47 writing prompts administered in the computer-based Test of English as a Foreign Language[TM] (TOEFL[R] CBT) from July through December 1998 were examined. Logistic regression procedures were used to estimate prompt…

The purpose of this study was to identify the initial terms and means of creating and assessing the quality of what the author calls "fear education" (analogous to sex education or health education). Using a review of a random sample of discourses from the educational literature, the author analyzes how "fear" and…

This paper analyzes research on accreditation, licensure, and certification standards that have impacted teacher education programs, providing a historical perspective of how and why standards came about in teacher education and examining each of the standards bodies in teacher education: the National Council for Accreditation of Teacher Education…

In 1997, the Congressional subcommittee responsible for oversight of schools in the District of Columbia asked for information regarding school roof repairs in the District. The subsequent report to that committee is presented. It focuses on the availability of funds to repair roofs, and it offers plans for roof repair in 1998. Although sufficient…