This paper reviews the major ideas of the seminal total quality management theorists, such as Deming, Crosby, Juran, Ishikawa, and Imai, to illustrate how total quality management is applicable to education. It is argued that there is a need for a paradigm shift in educational administration. The first part reviews current Australian societal…

This paper addresses the application of Geographical Information Systems (GIS), a computerized tool for associating key information by geographical location, to the institutional research function at institutions of higher education. The first section investigates the potential of GIS as an analytical and planning tool for institutional…

This guide was developed to help small business owners and managers select effective programs for their companies. Seven guidelines to help the small business manager analyze and compare programs and predict training effectiveness are presented in the forum of questions. They are: (1) Are the training objectives specific? (2) Is the structure…

This collection of 12 essays examines the school's need to establish a collaborative environment as a precondition for its own development. The following chapters explore the necessary shift in schools from a bureaucratic to a professional mode: (1) "Recanting Bureaucracy: A Democratic Structure for Leadership in Schools" (D. L. Clarke and J. M.…

This case study documents the evolution and implementation of the School Self Improvement Project, an experimental program carried out in two New York City high schools by the Coalition of Business and Education Collaboration (CBEC). Established in the mid 1970s, the program was one of nine at sites chosen by the Documentation and Technical…

Suggests that the key to organizational change may not always rest in the hands of the holders of formal organizational power, giving an alternative to the usual strategies of re-education or replacement to the top of the organizational hierarchy in systems of rapid movement from entry to high positions. (Author/AM)

Describes that nature of organizational development in this district and provides background information. By the close of the 1975-76 school year the district will have moved from a district centered to a school-based management system. (AM)

Notes that unless a legitimatization or acceptance of organizational development within the role structure of school organization takes place, the chances of system-wide impact of applied behavioral technology on school organization will be limited. (AM)

Suggests that much of what is labeled OD is really a demonstration training done after school or during one or two day workshops, and that like other curricula, OD is packaged for teachers and administrators such that it becomes a program rather than a continuous process. (AM)

Three dimensions for faculty development are proposed: the professional, which embodies critical conceptual questions; the curricular, including improvement of instruction and designs for learning; and the institutional, a set of new demands on higher education. Based on these, a set of principles for planning and a matrix for programming are…

A teaching improvement program is suggested that is based on four models now in use. Designed for individual, departmental, and institutional levels it includes diagnosis, help with problem-identification, linkage to new information, involvement of authorities, increase in organizational health, support for implementation, and more diagnosis. (JT)

A description of a behavioral intervention using token rewards that facilitated talking with deviant adolescent boys about their feelings in group therapy and produced dramatic short-term improvement in school adjustment but ultimately failed because of lack of institutional support. Implications for behavioral treatment programs are discussed in…

This document examines the abolition of the Chinese Ministry of Education (MOE) and the establishment of the Chinese State Education Commission (SEC) in June 18, 1985. First, an organizational analysis of the history and organization, the administrative tools, and the functions and dysfunction of the former MOE is presented. Second, a discussion…

The purposes and nature of institutional research are described as well as its role in institutional governance and of the contributions it can make to the functioning of postsecondary institutions. The first section in the booklet discusses the nature and purposes of institutional research by describing several forms of research and comparing and…

Since 1987 Hezel Associates has studied how each of the 50 states is or is not coordinating the planning of technology, especially the use of telecommunications for education and related activities. The study documented telecommunications activities of state departments of education and higher education, boards of regents, boards of vocational and…