This course in supervisory performance appraisal skills developed especially for hospital employees is designed to be taught onsite and to complement a hospital's other training and staff development efforts. The topical focus is workplace communication. The course is designed as a 6-hour workshop with two 3-hour sessions or one long session. The…

The Office Information Systems-International Program at Southwestern College, in California, was designed to provide Hispanic students with training for entry-level office employment. In 1993, a project was undertaken to develop and pilot intervention strategies to assist limited-English proficient students in the program's intensive general…

This guide is designed for use in implementing Texas' services for the elderly curriculum. The following topics are covered in 33 chapters: understanding the elderly in the United States; services and legislation for the elderly; job opportunities in services for the elderly; employee qualifications; physical, emotional, mental, and social needs…

This report presents recommendations for Illinois' Board of Higher Education's approval in the areas of: (1) general policies for health professions education, (2) the adoption of immediate program priorities to implement the general policy directions in health education programs, and (3) specific recommendations for adjustments in Health Services…

This handbook provides information and offers guidance and resources to help those who have expressed an interest in the teaching profession. The publication is organized into six chapters as follows: (1) "A Snapshot of the Profession" (why people choose to teach, the need for teachers, school reform and the nation's future, and what…

This Digest discusses the conversion of military personnel to school employees and describes a U.S. Department of Defense program called "Troops to Teachers" that helps military personnel affected by defense cut-backs pursue new careers as teachers and teachers' aides. Created by Congress in 1992 through the National Defense…

This instructor guide for a unit on types of ownership in the PACE (Program for Acquiring Competence in Entrepreneurship) curriculum includes the full text of the student module and lesson plans, instructional suggestions, and other teacher resources. The competencies that are incorporated into this module are at Level 3 of learning--starting and…

This instructor guide for a unit on location in the PACE (Program for Acquiring Competence in Entrepreneurship) curriculum includes the full text of the student module and lesson plans, instructional suggestions, and other teacher resources. The competencies that are incorporated into this module are at Level 3 of learning--starting and managing…

Project EXCEL is a federally-funded workplace literacy program involving hotel enterprises in the San Francisco (California) Bay area. Its focus is on identification and instruction of literacy skills essential to job success for limited-English-proficient (LEP) workers. Training is intended to enable employees to understand written work orders,…

This "how-to" manual provides a method for improving job-related training for employers and entry-level workers. The manual examines literacy task analysis practices, tools, and techniques so that service providers can meet the demands of a specific situation. Nine sections are as follows: (1) the changing workplace; (2) preparing for a…

The rise of the service sector is a major trend common to all western, industrialized countries. Employment in the service sector has increased in 1960-1986 in all 10 countries participating in the Organisation for Economic Cooperation and Development's Centre for Educational Research and Innovation Human Resources project (Japan, Belgium, France,…

In an effort to provide consistency in office practice/procedures course titles and content, a study was conducted in Wyoming that found that at least 40 Wyoming high schools (55 percent) offer office practice, office procedures, or a similar class. Wyoming junior/community colleges provided information showing that four junior/community colleges…

This Vocational-Technical Education Consortium of States (V-TECS) criterion-referenced test item bank provides 325 multiple-choice items and 18 matching items for ornamental horticulture production occupations. Job titles covered are specialty grower, plant propagator, and horticultural worker I and II. The following information is provided in…

"Look into the Future" is a program created by a Job Training Partnership Act project and 9to5, Working Women Education Fund, to address the training and retraining needs of office workers in light of the advances in computer and communications systems. This guide describes the model project and suggests steps other organizations can…

This report examines day care needs and services for families with handicapped children. A section providing background information identifies barriers to finding day care for these children and discusses the relevance of federal legislation, especially the Americans with Disabilities Act of 1990. The next section presents information on standards…