Purpose: The purpose of the paper is to illustrate how marketing intelligence might be improved when an organisation's learning capacity is integrated and incorporated in well-defined organisational subsystems in a not-for-profit context. Design/methodology/approach: First, given that market orientation is primarily concerned with gathering and…

Each fall semester, on the first day of class of his upper-level American Military History course, the author informs his students that a major part of the class consists of a wargame in which they will participate. In this article, the author describes briefly how the class will be divided into two teams, and that on a specific evening during the…

In this article, the authors describe a leadership experience that allows hard of hearing students to learn from the diverse identities of their peers. They describe a Youth Leadership Retreat for mainstream students that includes motivational speeches, adventure learning, ropes courses, team building activities, reflective and small group…

Purpose: The purpose of this paper is to conduct an action-research study of metaphors and metaphoric fragments composed by graduate students in 17 teams in two business (MBA) and three educational administration courses taught by the same instructor and action-researcher. Design/methodology/approach: The methodology of the paper was…

A school principal's job has never been tougher. The accountability movement--culminating with the federal No Child Left Behind law in 2001--has put pressure on principals to improve student performance, resulting in school leaders' transitioning from a more administrative role to becoming more heavily involved in assessment, instruction,…

Examines geriatric health teams, discussing four dimensions of models for professional functioning (logic of assessment, focus of efforts, locus of responsibility, and pace of action) and three dimensions of models for team functioning (focus of attention, decision-making style, and beliefs about interprofessional dependence). (Author/NB)

High performance teams allow conflict to surface and then work toward understanding and resolution. Often when teams are in conflict, they appear to be in chaos. What may be occurring is that the conflict has allowed the team to access new information, and what appears to be chaos is actually reorganization around a new perspective. Capitalizing…

Article, provided by the Commonwealth Secretariat, describes the research study currently being conducted by the Secretariat to examine the problems arising out of trainee exchanges. (Editor)

An experimental group of undergraduate business students was taught introductory COBOL programing in a student teams situation. Proficiency was generally higher for the experimental group than for the control, especially in writing programs. (GDC)

A modification of the leader model might allow some of the advantages of the leadership model while providing for more democratic action. A plan for rotation of leaders could be included in the initial structure. Such a plan might lessen the competition and tension that exists between disciplines. (Author)

Reports on survey of 28 federal and military executives drawn from participants in seminar workshops in organizational development through team building. Participants reported improved ability to resolve interpersonal conflict, reward employees, confront unacceptable performers, motivate and communicate with subordinates, build trust, manage time,…

Training plays a key role in the development of work teams. Seven components of successful work teams are clear goals, talent, understanding of roles, efficient procedures, good interpersonal relations, active reinforcement, and constructive external relations. (SK)

Discussion of instructional design and team training presents checklists for use in designing team training programs. These guidelines are discussed, and 2 checklists are presented: the teamwork characteristics checklist, contains 30 guidelines; an instructional characteristics checklist, contains 41 guidelines. (10 references) (LRW)

Discusses information technology and human performance technology (HPT) and considers the potential of performance technology to improve business results. Topics include the strategic value of HPT in organizational governance, developing leadership capability, team building, fostering collaboration, and corporate culture change; and the need to…

Portrays how workers in a manufacturing company are expected to take on new roles and positions as team leaders, and how team members struggle with how to act in this new order. (Adjunct ERIC Clearinghouse on ESL Literacy Education) (Author/VWL)