Systems chosen for teacher appraisal in both United Kingdom and United States frequently reflect interests of end users rather than teachers themselves. Drawing on experiences of group of teachers involved in open-ended evaluation process, this paper examines various appraisal systems and argues for those empowering teachers to reflect on their…

The initial implementation of the Total Quality Management approach by 10 Boston-area (Massachusetts) institutions is summarized. The institutions include Babson College, Bentley College, Boston College, Boston University, Lesley College, Massachusetts Institute of Technology, Tufts University, University of Massachusetts at Boston, Wentworth…

Describes efforts by the Motorola Training and Education Center (MTEC) to develop and implement a model for applying the concepts of quality/continuous improvement to the design of courseware. MTEC's role as change agent is discussed; the use of an instructional systems design model is explained; and problems are identified. (LRW)

Discusses the process of scholarly publishing, the need for more objective approaches to publishing, and the role of academic libraries. Peer assessment, why researchers must publish, the economics of journal publishing, why the process works for authors and publishers, and strategies for librarians are among the issues addressed. (11 references)…

Examines characteristics of authorship, editorial decisions, and reviewer assessments for accepted and rejected papers for "College and Research Libraries" based on over a decade of private correspondence and reviewer assessments. Comparisons with the wider literature on publishing in refereed journals are made, and directions for future research…

A question and answer form addresses the experience of Samford University (Alabama) in implementing Total Quality Management and examine the process and results of changing institutional culture. The experience illustrates how important preparation is and how profound the required changes may be. (MSE)

The experience of the University of Illinois at Chicago in learning about the Total Quality Management approach and applying it to the institution are outlined. Four distinct stages of change were identified: awareness creation; establishment of initial teams; development of infrastructure for quality improvement (QI); and institutionalizing the…

The Quality Circle Model of Planning is presented as a program evaluation approach for schools serving students with blindness. The model helps administrators solve problems using creative, innovative approaches; identifies human and monetary resources for successful implementation of the plan; and provides a framework for evaluating the plan's…

A discussion of the implementation of the Total Quality Management approach at Oregon State University over a number of years describes the planning process, steps and issues in implementation, specific results achieved, obstacles encountered, and lessons learned in the process. (MSE)

Examines the Total Quality Management (TQM) activities at a federal government agency (i.e., the Defense Fuel Supply Center) using the following criteria established by the Federal Quality Institute: top management leadership and support; strategic quality planning; customer focus; training and recognition; employee empowerment and teamwork; and…

Recent policies on quality in British teacher education and different approaches to measuring quality are discussed. It is proposed that the much-debated issue of measurement of educational quality is entwined with certain organizational myths in higher education institutions, but that attempts to disentangle them would be less useful than…

Five papers and an introduction discuss internal evaluation (IE), concentrating on the various sources of authority for IE and ways of enhancing IE authority. The roles of internal evaluators, conflicts in the evaluation process, and evaluation in a state education agency are reviewed. (SLD)

A project on quality assessment has been started by the Association of Cooperating Universities in The Netherlands, and the quality of 26 university degree programs has been assessed by committees of independent experts. The political and institutional environment of this project, the approach taken, and the results are described. (Author/MLW)

The key concepts and methodologies of quality assurance programs used in health service delivery systems are reviewed, and it is suggested they could be readily applied to Canadian universities as a powerful administrative and curricular development tool that would define and enhance the quality of students' educational experiences. (Author/MSE)

An organizational development and quality enhancement effort at the University of Cincinnati (Ohio) incorporating characteristics of several popular quality management systems has produced unanticipated benefits in the administrative services and information technologies division: downsizing was less drastic than anticipated; innovative financing…