The American Association of Collegiate Registrars and Admissions Officers (AACRAO) periodically undertakes research projects to keep themselves and the higher education community in general, informed about relevant current and emerging practices. The aim of this survey was to measure the extent of ownership of Constituent (or Customer)…

First offered to public libraries in 2004, downloadable audiobooks have grown by leaps and bounds. According to the Audio Publishers Association, their sales today account for 21% of the spoken-word audio market. It hasn't been easy, however. WMA. DRM. MP3. AAC. File extensions small on letters but very big on consequences for librarians,…

Blended learning or hybrid courses that combine face-to-face and online learning are increasingly offered at colleges and universities across the United States, with growing evidence that they can enhance student learning. Their various pedagogies and technologies have prevented acceptance of a single, authoritative model for designing and…

The intensive process observed in the past few years, in which higher professional education is coming to be included in the system of market relations, is setting new target guidelines of the activity of institutions of higher learning, as well as the management models of educational institutions. The marketing component is becoming more and more…

Web 2.0 is a widely used term to describe web-based tools that rely on user input and collaboration. So what would professional learning 2.0 look like? When educators are asked to do more with less and still reach ever-rising benchmarks for student achievement, leaders must begin to think differently about how classroom teachers are supported. Now…

This study profiles students in an introductory MIS course according to a variety of variables associated with choice of academic major. The data were collected through a survey administered to 12 sections of the course. A two-step cluster analysis was performed with gender as a categorical variable and students' perceptions of task value…

Intergenerational learning (IGL) is the process of bringing seniors and juniors together in a collaborative space. Universities have been known to create a stimulating context for generations to share and acquire skills. The purpose of this paper is to present the results of research in the field of intergenerational learning and skills sharing.…

As educational needs of students change in response to changing demographics, economic factors, workforce needs, and school accountability requirements, school leaders must continually monitor and adjust curricula and associated methods of instructional delivery to increase student learning. The analysis of student performance data is a critical…

States have responsibilities to ensure that transferring students receive uninterrupted education and services, produce indicators that provide a complete picture, and ensure that information is comparable across states. However, states' and districts' ability to meet these responsibilities requires data capacity that can be undermined due to…

Marketing is an essential component of an effective enrollment management plan. The broad mission of a comprehensive community college requires multiple, targeted communications campaigns. Institutional research can contribute to marketing success at all phases of decision making.

In recent years, learning management systems (LMS) have become very popular in almost all traditional universities, generating a new learning strategy approach, mixing elements from both traditional and online learning: the blended learning or b-learning. How these new environments influence teaching activities and learning processes are the main…

The main goal of this study was to investigate whether computer-mediated communication (CMC) intercultural exchange offers the conditions necessary for the development of the sociolinguistic competence of second language learners. Non-native speakers (NNS) of French in British Columbia interacted through CMC with native speakers (NS) of French in…

A challenge faced by most heads of academic departments around the world is to manage the adoption and use of appropriate learning technologies in order to support the department's learning offerings to students. Earlier research undertaken by the authors revealed that lecturers within the Department of Marketing and Retail Management at the…

Established in 1965, North Shore Community College (NSCC) is one of the oldest and largest of the 15 public comprehensive community colleges in Massachusetts. Operating from campuses in Lynn, Beverly and Danvers, NSCC serves more than 10,000 students each year. One of their strategic directions is to build technology media environments that create…

Educational institutions today face budgetary restraints and scarce resources, complicating the decision of how to allot bandwidth for campus network users. Additionally, campus concerns over peer-to-peer networking (specifically outbound Internet traffic) have increased because of bandwidth and copyright issues. In this article, the authors…