Presents seven steps for implementing Total Quality Management (TQM) in higher education: understand concept; ensure presidential commitment; develop a core of committed, knowledgeable people; establish TQM principles early; build on past strengths; be prepared to think and act differently; and develop systems thinking. Discusses considerations…

Describes a new program entitled Faith in the City created to strengthen and enhance every aspect of Catholic elementary education in Washington's center city, and to find ways to help the schools grow by working together. (YKH)

Discusses 12 essential principles to help schools teach democratic values in a multicultural society. Derived from findings of the Multicultural Education Consensus Panel to review and synthesize research on diversity, principles are organized into five categories: Teacher learning; student learning; intergroup relations; school governance,…

At Pennsylvania College of Technology (PCT), in Williamsport, long range planning is used to define institutional philosophy and mission and determine strategies to make the best use of available resources and implement actions to fulfill institutional mission. This document presents PCT's long-range plan for 1995-98 in three parts. Following an…

Prepared as part of a review of outcomes assessment programs at the six universities and three community colleges of the Montana University System, this report reviews existing or planned assessment initiatives and provides recommendations. Following an introduction, the historical context of outcomes assessment is described, highlighting…

This collection of essays explores a new paradigm of higher education. The first essay, "Beyond Re-engineering: Changing the Organizational Paradigm" (L. Edwin Coate), suggests a model of quality process management and a structure for managing organizational change. "Thinking About Consortia" (Mary Jo Maydew) discusses…

This paper discusses the issue of accountability, educational relevance, and institutional effectiveness, and outlines the development of an educational plan, at Florida's Tampa College, designed to be more responsive to community expectations. First examined are the external and internal pressures, or demands, on the decision-making process in…

In 1992, a study was conducted to examine the relationship between a number of organizational criteria and the community college transfer function. Using a case study approach, six California community colleges, with either above average or below average transfer rates, were assessed in terms of adaptive capacity; organizational culture and…

In 1988, nine institutions operating advanced technology centers (ATC's) to provide workers with up-to-date technical skills formed the National Coalition of Advanced Technology Centers (NCATC). The center was established to increase awareness of ATC's, serve as a forum for the discussion and demonstration of new and underused technologies,…

As a result of an expanding school system in Sri Lanka, a demand arose for an increasing number of professional educators. To meet this need, untrained nongraduate persons were recruited into the teaching service. This paper describes the Department of Distance Education (DDE), an organization charged with the planning and implementatiion of…

The objectives of the Launching Conference of the South African Institute for Distance Education (SAIDE) are reviewed, and its recommendations are explored. The conference participants considered how theories, teaching, and administrative practices in distance education worldwide could be used to design a new distance education system for a…

At Pennsylvania College of Technology (PCT), in Williamsport, long range planning is used to define institutional philosophy and mission and determine strategies to make the best use of available resources and implement actions to fulfill institutional mission. This document presents PCT's long-range plan for 1993-96 in three parts. Following an…

This book uses the ideas of change, career, and contract to develop a process framework for looking at people in organizations in the 1990s. Chapter 1 contains a figure that illustrates the process: an overall framework of time, the individual and the organization at the core with a psychological contract between them, and the business and social…

In January, 1991, the Higher Education Coordinating Board established a Policy on Minority Participation and Diversity for the public postsecondary education system in the State of Washington. Included in this policy were short- and long-term goals for increasing participation and success by people of color and cultural diversity. Five areas are…

During the 1991-92 academic year, the Long-Range Planning Committee at Holyoke Community College (HCC) completed an in-depth review of national, regional, and local trends likely to affect the composition of the study body and the need for programs and services provided by the college. In addition, the Committee identified internal trends and…