An approach to individual supervisory coaching, "communication by objectives," is appropriate for all supervisors, systematically teaching them to translate concepts into skills and to apply those skills on an individualized basis to employees. (Author/MLF)

In a dynamic management development program, effective managers can be trained by other employees enacting the roles of coaches, sponsors, and mentors. By encouraging these relationships, the organization can produce better managers in a less random way. (SK)

The coming challenge is to equip supervisors and managers with the requisite skills to manage a multilingual, multicultural workforce effectively. This includes training of people entering the United States from other nations, and also Americans working in other countries. (CT)

Presents Association for Counselor Education and Supervision's (ACES) "Standards for Counseling Supervisors" adopted by American Association of Counseling and Development's Governing Council, July 1989. Presents Standard's 11 core areas of knowledge, competencies, and personal traits that characterize effective supervisors. (Author/CM)

States that esprit de corps is essential in companies that run 24-hour operations and depend on shiftworkers. Describes training programs that bring cohesion to daily targets and allow compatibility between the work force and the companies' methods of operation. (JOW)

Describes one approach to supervising novice clinical supervisors. The central feature is eight recurring issues: (1) supervisor anxiety; (2) intervention choices; (3) group cohesion; (4) responsibility; (5) parallel process; (6) power struggles; (7) individual differences; and (8) sexual attraction. Suggests that assessing and confronting these…

Discusses the training needs of three types of supervisors: (1) those who cannot supervise and know it; (2) those who can but not very well; and (3) those who mistakenly think they are doing a great job. Offers suggestions for designing courses, determining appropriate course content, teaching the class, and evaluating the program. (JOW)

Responses from 173 new staff and 756 promoted staff among 1,998 exempt employees, and from 993 of 3,858 nonexempt employees indicated that nonexempts with high aspirations were more committed to the organization/job and had higher career goals than new staff in supervisory positions. Results suggest that hourly workers eager for career development…

Applies Bloom's Taxonomy of Educational Objectives to the process of counseling supervision. Uses taxonomy as a means to help supervisors encourage the growth of cognitive complexity in supervisees. Provides examples of supervision questions for each level of the taxonomy. (Author/JDM)

Is it possible to educate a fire officer to deal intelligently with the command and control of a major fire event he will never have experienced? The authors of this paper believe there is, and present here just one solution to this training challenge. It involves the development of an intelligent simulation based upon computer managed interactive…

This collection of instructions and forms was developed at the Department of Education of Suffolk University (Massachusetts) to assist students, cooperating school administrators, and university supervisors in planning, executing, and evaluating practicums in educational administration. The packet includes a description of the regulations…

There appears to be a direct relationship between the level of job effectiveness of head residents and the level of job effectiveness of their supervisee resident advisors. (Author)

A discussion of current thought and practice in foremen training suggests that what is needed most is training in listening techniques for all levels of management. (Author/MW)

Seven steps describe the process of building and using a survey: (1) establishing the target group, (2) building survey questions, (3) using the card method, (4) conducting the survey interview, (5) analyzing survey results, (6) involving line management, and (7) appraising the approach. A sample survey form is included. (Author/MW)

A study examined the management needs of public sector employees in the city of St. Louis, Missouri. A total of 287 St. Louis city service managers and supervisors were asked to assess their need for training in areas related to 12 job dimensions. The average study respondent was a white male (47 years of age) who supervised 13 employees and who…