The 20 essays in this collection are based on a project undertaken by the California Conservation Corps (CCC) and the Model Literacy Project in 1983-85. (The goal of the project was to institute changes within the CCC to enhance the literacy of corpsmembers.) Essays describe innovative approaches to literacy education, analyze bureaucratic…

This companion booklet to "The Bottom Line" (a publication of the U.S. Departments of Labor and Education that highlighted changes in the work force and the population and cited some business efforts to improve employees' literacy skills) contains descriptions of 23 successful workplace literacy efforts in the Mid-Atlantic states. The…

Discusses the gap between the basic skills of many workers and the more complex skills required by many jobs. Points out that many employers offer basic skills training because they cannot find qualified entry-level workers and find glaring deficiencies in their existing workers. (JOW)

Writing a document that is clear and easy to understand is difficult. This resource book is a guide to making written material easier to read, understand, and use. The guide is targeted at those who write work-place documents--industry or TAFE (Technical and Further Education) trainers, managers, supervisors, union representatives or writers of…

This manual applies marketing concepts and methods, selling techniques and principles to the workplace literacy program for the purpose of assisting individuals involved in promoting and selling these programs. Part I provides a rationale for marketing and discusses the following: the role of the sponsor in marketing, market versus marketing,…

Considers how little training is provided for writing "the internal proposal." Notes that the internal proposal provides an opportunity for students to develop the competence and confidence to express their ideas in the workplace, encouraging them to demonstrate awareness and initiative, utilize problem-solving skills, and create a persuasive…

Argues that the professional educator can make a major contribution to the workplace literacy effort by working closely with a content expert for the particular business. Describes a five-step procedure to conduct a "literacy audit": observe employees; collect materials; conduct interviews; assess skills; and develop assessment measures. (RS)

When labor, management, and literacy educators collaborate to develop a learner-centered literacy program, literacy educators must be willing to learn about the work and lives of industrial workers. The Academy at Eastern Michigan University is an alternative to traditional adult basic education that engages adults in collaborative learning.…

Educational excellence is shaped by and reciprocal to the confidence of students in their ability to pursue programs that challenge their abilities, provide access to opportunity, and rest upon self-knowledge and informed choice. This demands vocational guidance and assessment. (JOW)

New technology and management styles are increasing the level of basic skills required of workers. In a world of global competition and technological change, basic skills education is a survival issue for businesses. (JOW)

Some teaching and learning that occurred in the English on the Job Project, a long-term English-as-a-Second-Language program for immigrant employees in Australia, is reported. Language awareness, which was intentionally exploited or developed to increase second-language (L2) proficiency, had a significant positive effect on L2 development.…

A survey of dropouts from a workplace General Educational Development class received 37 responses (33%). The highest rated deterrent to participation was time constraints; clique members were more affected by this factor than were isolates. Males had higher dropout rates and they considered the program a lower personal priority than did females.…

Case studies of workplace literacy programs provided by a technical college to a hospital consortium, by a technical college to a high-tech firm, and by an Opportunities Industrialization Center illustrate how vocational institutions can offer customized curricula based on actual workplace situations to diverse business clients. (SK)

Summarizes traditional views about power relations in the workplace and their effects on writing. Tests these assumptions against medieval business correspondence and technical writing in the nuclear power industry. Discusses how these large-scale hierarchical organizational structures profoundly influence written communication. (RS)

Some of the broad issues of literacy and national economy are addressed in this article, which provides a historical context for the claims frequently made by policymakers and employer organizations about the economic benefits of increased language skills. Contains 42 references. (LB)