Texas is developing a return-on-investment (ROI) measure to assess the cost-effectiveness of work force programs. Emphasis is on issues related to conducting cross-program ROI analysis at the level of the Local Workforce Development Board (LWDB) in career or one-stop centers. To make the most appropriate and effective use of ROI, the following…

For program year 1996-97, 222,639 North Carolina (NC) 9th-12th graders were enrolled in Workforce Development Education (WDE). Twenty-five curriculum products were developed, 34 course blueprints were revised to reflect business/industry practices and state/national standards, and about 3,600 business/industry personnel participated in WDE…

This document contains a synthesis paper and four case studies of cooperation with the world of work in vocational and technical education (VTE) in Hungary, Romania, Russia, and Sweden. "Synthesis" (R. Barry Hobart) considers the common social and economic variables affecting VTE in the four study countries. The three case studies…

This annotated bibliography is intended as a resource for service providers and small and midsized companies seeking assistance on all aspects of workplace literacy programs. It contains more than 320 entries dealing with the following workplace literacy-related topics: assessment and evaluation (research supporting different types of learner…

This book contains the following papers about development/delivery of adult education through the efforts of multinational and bilateral government donors and the International Council for Adult Education (ICAE): "Preface" (Beverly Benner Cassara); "Introduction: Adult Education and Democracy" (Francisco Vio Grossi);…

This symposium on issues in training consists of three presentations. "Improving Customer Service Training in Korea" (Namhee Kim) reports findings from interviews of customer service employees who identified these customer service issues: training for service recovery is needed; additional service gives a strong impression to customers;…

Community colleges are becoming key partners in developing and improving present and future work forces. The number of business-community college partnerships is growing. Most community colleges are developing very results-oriented programs and partnerships that provide local businesses with workers trained in the skills that those businesses need…

This document contains 22 brief summaries of the progress made by Pennsylvania Adult Education Section 353 Special Demonstration projects in meeting their goals and objectives. For each project, the following information is included: project director and number; purpose; impact; outcomes; conclusions and recommendations; project continuation and…

This document explains how to conduct a successful job search. The following items are included: (1) an outline of a self-assessment process to help jobseekers identify their needs, interests, and skills; (2) a discussion of strategies for locating job openings; (3) information on the job application process (guidelines for applying for jobs in…

This manual is a reference on the apprenticeship and industry training system for local and provincial apprenticeship committee members, presiding officers, and secretaries in Alberta. Section 1 contains an overview of Alberta's apprenticeship and industry training system. Section 2 provides an overview of the apprenticeship and industry training…

This book examines the lives of America's working families from all social classes and ethnic groups and the familial obligations they must deal with, arguing that there is a widening gap between the demands of the workplace and the well-being of America's families. Chapter one provides an overview of the problems of longer work days, outdated…

The effects of globalization and rapid technological change on emerging occupational patterns in Australia need to be understood in order to understand their implications for the effects on education and vocational training. Building on the classification scheme introduced by Robert Reich in his 1992 book, the Work of Nations, Australian…

The Enterprise Florida Jobs and Education Partnership has taken actions to resolve issues raised in a previous report. The legislature has expanded the partnership's work force development (WFD) role; assigned it a role in implementing the state's welfare-to-work program; and established additional incentive funding for WFD program outcomes. The…

This study examined intern attrition within one urban secondary Professional Development School (PDS). The secondary school was 80 percent minority. Data were collected over 2 years using participant observation, semi-structured interviews, PDS questionnaires, intern personal journals, and document analysis of resignation letters. Informants…

The United Kingdom management population is a large and moving target. A growing number of individuals describe themselves as managers; the widely held view is there will be many, many more. Figures suggest the scale of the potential market and need for management education and training development (METD) is considerable. Levels of qualifications…