This strategic plan for Tennessee's Chattanooga State Technical Community College (CSTCC) presents background information on the college and specific strategies to be implemented between 1994 and 1998. Following a message from the president, the history and purpose of CSTCC is described and vision and values statements are presented. Next,…

Focusing on accreditation recommendations and outcomes for Florida's Pensacola Junior College (PJC), this document presents abstracts of five Southern Association of Colleges and Schools (SACS) accreditation site visit reports prepared in 1956, 1966, 1976, 1987, and 1997. Each abstract presents actions suggested by the SACS; recommendations, or…

Each year since 1994, the 52 community colleges in Illinois prepare priority statements detailing specific college objectives for the current fiscal year (FY). This report provides the third update of the colleges' statements, covering FY 1998. Brief statements, from one to four pages, are provided for the following colleges: Belleville Area…

Most community colleges are involved in some sort of staff development program and are also undergoing constant change involving restructuring, rightsizing, or developing new missions and objectives. In general, the more institutionalized and integrated a staff development program is, the more effective the organization will be. Organizations are…

Organized around eight institutional standards, this report describes outcomes of a self-study conducted at California's Los Angeles City College (LACC) between 1994 and 1997. Introductory materials present a summary of outcomes for each standard, a description of the self-study process, lists of committee members, descriptions of survey…

The Cumberland Valley Girl Scout Council is funded primarily by the United Way of Middle Tennessee. Approximately 5 years ago, the United Way of Middle Tennessee adopted an "outcome-based investment model" whereby agencies receive funding based on their ability to specify and monitor program outcomes based on genuine client and community…

This document contains 21 papers: "Benchmarking Training--The Road to Continuous Improvement" (Bolin); "Systematic Mentoring: A Crucial Addition to Leadership Development" [abstract only] (Brennan, Pevoto); "Monkey Wrenches in the Team Clockwork" (Daman); "Multiculturalism: Curriculum and Practice" (Dean et al.); "Personal Computer Training…

If they are to be effective, organizations must acquire and create new knowledge in order to achieve their goals. Service organizations, such as schools, must employ the concept of organizational learning. Organizational learning is an intentional process directed at improving organizational effectiveness. The process involves four…

These four papers were presented at a symposium on human resource development (HRD) and business outcomes moderated by Barbara L. Swanson at the 1996 conference of the Academy of Human Resource Development. "Incorporating Continuous Learning into a Cultural Change Process" (Carol Ann Zulauf, Joseph A. Ilacqua), focuses on best practices at…

This book contains a collection of articles about the ways in which organizations do the key work of society, the ways in which the work of the organization will change, and the essential role of the organization in public, private, and social arenas. Following the preface and introduction, titled "Toward the New Organization" by Peter F. Drucker,…

A growing number of schools and districts are considering using teams to handle all types of decision making and advisory activities. The term "teams" can be applied to a wide spectrum of groups with various purposes or powers. This bulletin was designed to assist those who want to create efficient, successful teams. It provides…

This book presents an approach that organizes the principles and processes of an emerging human resource development (HRD) paradigm requiring training to be everyone's business. Chapter 1 describes the paradigm and presents a practical approach for applying it. Chapter 2 draws a picture of highly effective training (HET), focusing particularly on…

This book, which is intended for individuals responsible for guiding groups toward realizing their creative and problem-solving potential, provides basic principles, examples, and practical methods for group facilitation. The first two chapters examine how facilitation helps groups achieve their goals, with special focus on the facilitator's role…

While many educational institutions pay lip service to quality, often the very documents they produce, such as training handbooks and reference manuals, are not themselves of high quality. Quality documentation helps employees find what they are looking for, know when and where to ask for help, and become more independent. At Central Piedmont…

This paper explores the leadership strategies of four exemplary high school department chairs. It develops a model based on social-exchange theory to show how chairs, as middle managers, must satisfy the expectations of both teachers and administrators. Data were derived from a case study of department chairs identified as exemplary in four…