The Foreign Service Institute of the U.S. Department of State trains government employees in languages for foreign service. The Interagency Language Roundtable provides a forum for managerial linguists, and the author suggests its cooperation with university language departments. (CK)

The author defines sales effectiveness in terms of problem solving skills and interpoersonal awareness as well as knowledge of the product. Awareness in a communications/sales situation is discussed, and 15 characteristics are presented as the outcomes of successful awareness training. (AJ)

This paper focuses on the relationship between trainees' attitudes and learning performance in computer courses. Based on the assumption that university graduates must be computer literate before entering the workforce, a study was conducted to examine how attitudes held before attending a computer course differed on the basis of gender, intention…

Intended for Job Training Partnership Act (JTPA) administrators and service deliverers, this publication provides those programs that are experiencing recruitment difficulties with new and innovative approaches to attracting eligible clients into their programs. It begins by listing the 10 most common recruitment marketing errors. Marketing is…

The ultimate goal of the science of artificial intelligence (AI) is to establish programs that will use algorithmic computer techniques to imitate the heuristic thought processes of humans. Most AI programs, especially expert systems, organize their knowledge into three specific areas: data storage, a rule set, and a control structure. Limitations…

This report describes and evaluates the initial data collection system of the Department of Labor's Job Training Partnership Act (JTPA) and focuses on recently proposed revisions to reporting requirements. Focus is placed on the collection of data on the Title II program for disadvantaged youths and adults. After describing the system generally,…

This workbook presents the essential principles of successful marketing and applies the proven strategies used by the private sector to attract customers for their products to the recruitment of clients for employment and training programs. It also provides the tools and how-to's to develop recruitment strategies. Informative materials, lists of…

Designed as a procedural manual for occupational analysts, this guide explains the job analysis approach used by the United States Employment Service (USES) system. Part 1 covers methodology and applications. Five chapters define job analysis terms and discuss major principles and applications of job analysis, conducting job analysis studies,…

The methodology and results of cost-effectiveness evaluations of computer based instruction used in military training are discussed. Methodological issues center on decisions about what cost elements and what effectiveness measures should be included, and how they should be combined. Preliminary results suggest that, in general, computer based…

This report of the House Committee on Veterans' Affairs contains amendments to the Veterans' Job Training Act (VJTA). The amendments are followed by a history of the bill to extend and authorize additional funding for the VJTA. This history includes background of the bill, a summary of the bill (H.R. 1504), a discussion of the bill (including…

In the midst of the economic recession of the early 1980's, two major facilities in Galesburg, Illinois, were closed down: a large private company and a state mental health facility which employed 15% of the local residents. The economic and social impact of these closures created a crisis for the town, its inhabitants, and service workers. In…

A market mock-up and videotaped role playing add up to super salesman training at the Armour-Dial Management Institute. (Author)

Seven years after the Brooklyn Navy Yard was closed, the Yard was reopened through the efforts of Seatrain Shipbuilding Corporation to build oil tankers. A training program for unemployed and unskilled minority group members in the area of the yard was established through JOBS, revitalizing an economically depressed area. (AG)