Interviews with human service professional across the United States identify selling as a helpful and often necessary skill for effective service delivery. Article introduces selling as a human service skill, explores its benefits to service delivery, and discusses its implications for human service education. (Author/GCP)

Interviews with 20 adults with disabilities regarding experiences of state employment services identified their motivations and expectations regarding work, impressions and experiences of the system and supports, and satisfaction with services. Recommendations for consumers of employment services and for service providers were formulated.…

Responses from 68 college distance education directors showed that 96% target nontraditional students; course delivery was predominantly asynchronous; and staffing and technical support were largely inadequate. Students preferred the convenience and flexibility of distance learning and desired more frequent and faster feedback. Faculty liked…

The Kolb Learning Styles Inventory and a training survey were administered to 165 employees. Those with the converger style (n=37) preferred computer-based delivery; assimilators (n=46) preferred print. Regardless of learning style, the overall preference was for classroom delivery. (SK)

This article identifies characteristics and challenges encountered by families that include young children with autism. Emphasis is on three issues in providing needed support services: (1) enhancing family competence and confidence; (2) addressing support from a lifestyle perspective; and (3) arranging for stability and continuity in support…

The need is often not more resources, but the right resources, delivered when the user needs them. In today's knowledge economy, where job roles and requirements change frequently, resource delivery systems that allow customization of information, functions and contents by users are increasingly needed. Schatz discusses the inherent challenges of…

The literature on Web-based instruction (WBI) is reviewed, focusing initially on the terminology, history, and commentary (pro and con) related to the topic. The advantages and disadvantages associated with WBI are then discussed and an overview of the empirical work on WBI, paying particular attention to studies on student satisfaction and…

Growing concerns about low awareness and take-up rates for government support programs like financial aid for college have recently spurred calls to simplify the application process and enhance visibility. However, little research has been done to determine whether such reforms would truly improve college access and in what form…

With the large number of students with autism entering the educational system, the need for empirically supported treatment (EST) in the classroom and special education teachers with training in autism and ESTs is necessary now more than ever. This paper describes a collaborative model between 2 universities aimed at providing teacher-candidate…

In order to promote closer relations between two existing academic environments--on-campus and distance learning--a pedagogical intervention was made aiming to raise the level of competence and awareness among faculty regarding flexible learning and the use of ICT in higher education. The intervention was a process-oriented pedagogical effort…

This paper presents a new method in engineering education called a continuous-grouped-self-learning (CGSL) system. In general, based on feedbacks acquired from the student at the end of the implementation, students better understanding and appreciation to the courses been taught. Out of 60 students 71.7% admitted that this learning system has…

Transitional care encompasses a broad range of services and environments designed to promote the safe and timely passage of patients between levels of health care and across care settings. High-quality transitional care is especially important for older adults with multiple chronic conditions and complex therapeutic regimens, as well as for their…

This study was prompted by one institution's decision to make flexible delivery and internationalization a strategic priority. Through an existing relationship with an education institute in China, it has been possible to gauge their students' online learning experiences, preferences and intentions to study mixed mode delivery programmes overseas.…

Campus students are most likely to confide with other students (Brownson, 2007). Thus, the student peer program's rationale is that it is a vital component of our campus suicide prevention project's purpose to early identify at-risk students, engage at-risk students, and utilize appropriate helping interventions (may include referral to the…

One of the challenges facing those responsible for service provision in universities is ensuring that service is provided at the right point in the organisation. Service delivery points can exist at the school/department level, faculty/division level or central unit/university wide level. This does not always follow organisational logic, common…