Quality is an important part of the process of managing institutional change. This book focuses on how Total Quality Management (TQM) as a management philosophy translates into practice, both in school systems and corporations. Data were obtained through observations and interviews conducted at 11 sites--4 companies and 7 educational facilities.…

One of a series of reports documenting efforts at educational restructuring nationwide, this paper focuses on the achievements and ideas of James Comer, founder and director of the School Development Program (SDP) of the Child Study Center at Yale University. The first part of the report presents remarks made by Dr. Comer on the history and…

This document explores the changing U.S. office, from its expansion in the 1830s due to the railroad industry to its dominance in the U.S. economy of the late 20th century. This examination of the office provides a way to study the U.S.' growth from the industrial revolution to the information age. Chapter 1 provides a brief historical overview of…

This paper discusses the validity of licensure examination results as an indicator of the performance of higher educational institutions. Licensure examination scores are available to departments for a variety of disciplines and analysis is best performed within the departments. The quality of feedback may dictate the usefulness of results. Using…

In June, 1989, The National Council of Jewish Women and Yale's Bush Center in Child Development and Social Policy convened the Family Day Care Round Table as part of the National Family Day Care Project. Goals of the round table were to: (1) explore hard questions about family day care; (2) identify promising programs and practices for enhancing…

This case study describes the Imaginative Educational Cooperation (IEC) Project, a program that focused on organizational development and participative decision making in two city schools. The IEC was one of nine programs chosen by the Documentation and Technical Assistance (DTA) Project as representing exemplary strategies for problem solving in…

These two articles, by Harold Wool and by H. Roy Kaplan, examine a study called "Work in America" which was written by a 10-member task force under the Department of Health, Education and Welfare. The authors then present data and discuss ways in which the quality of work in America could be improved. (EJT)

A report of an attempt to institute alternative systems of communication in a reading center in order to restructure and personalize student- teacher and staff-staff relationships. The objectives, rationale, results, and procedures involved in the design and operation of the support system are described, along with suggestions for future research.…

Participative approaches to management are discussed, noting how each major participative management approach works, its particular strengths, costs, and savings. Identified as particularly promising is "high-involvement management" which involves employees both financially and psychologically. Guidelines for implementation are provided. A…

This document is a transcript of a panel discussion on the development and early stages of implementation of an accountability system for vocational education professional personnel development in Pennsylvania. Representatives of the Bureau of Vocational and Adult Education, Pennsylvania Department of Education, and three of the four participating…

Eight papers making up Track VII of the 1989 conference of the Professional Association for the Management of Information Technology in Higher Education (known as CAUSE, an acronym of the association's former name) are presented in this document. The focus of Track VII is on applications and technology issues, and the papers include: "The…

By emulating traits of high-performing corporations such as those described in the book "In Search of Excellence," the library/information profession can also reach the goal of excellence. Attributes characterizing excellent companies include exhibiting a bias for action; maintaining quality service through closeness to the customer;…

This report contains the findings and recommendations of a special time-limited commission that examined the status of education in Illinois. Conclusions are presented on the Commission's two basic theme questions: "How adequate are the state's expectations for instructional standards and pupil performance across all ages?" and "How…

A leadership development program was conducted by the home economics department of the University of Florida. The program consisted of an 11-week structured learning experience conducted by county home economics extension faculty for participants recruited from local voluntary associations in four counties. The broad objective of the program was…

This manual was written for the Wisconsin Program for the Renewal and Improvement of Secondary Education (WRISE) to help schools develop their own capability for systematically improving their educative processes from year to year, using existing resources. The program, which has been tested and found effective, indicates general procedures,…