An international team of researchers studied the following aspects of training in Italy's motor vehicle repair and sales sector: structure and characteristics; institutional and social context; relationship to Italy's overall labor market; changing structural, economic, and organizational conditions; and training and recruitment and relationship…

An international team of researchers studied the following aspects of training in Spain's motor vehicle repair and sales sector: structure and characteristics; institutional and social context; relationship to Spain's overall labor market; changing structural, economic, and organizational conditions; and training and recruitment and relationship…

An international team of researchers studied the following aspects of training in the United Kingdom's motor vehicle repair and sales sector: structure and characteristics; institutional and social context; relationship to the labor market; changing structural, economic, and organizational conditions; and training/recruitment and relationship to…

This paper examines at how the rapid advance of technology is transforming education and educational institutions, particularly universities and higher education. The paper contends that the ultimate purpose of education is human resources development and that contemporary communication and information technologies hold the potential for…

This document contains four papers from a symposium on university instruction in human resource development (HRD). "Comparison of Student Reactions in Traditional and Videoconferencing Courses in Training and Development " (Julie A. Furst-Bowe) finds few differences in student attitudes about the two types of courses. "The…

This book is designed to help workers plan for success on the job in a changing workplace and increasingly global economy. The following are among the topics discussed in the book's 12 chapters: understanding the changing job scene (foreign competition, technological change, new styles of management, jobs of the future); attitudes (developing and…

A Texas State Job Training Coordinating Council task force developed a series of recommendations regarding improving Texas' current employment and training system to prepare the state's residents for the "smart jobs of the future." A formal literature review was conducted, and regional forums were held and attended by a wide range of…

Demographic, social, and economic factors are shaping the future environment and clientele of California's adult education system. Continued population growth means adult education will have to serve larger populations. Direct implications of increasing ethnic and racial pluralism are demands for more flexible delivery systems that accommodate…

This module for a Total Quality Management (TQM) course was designed to give students a broad background in TQM and its influence on the business world in the United States. It can be used in a U.S. history class, an economics class, an English class, or as part of a TQM course for high school or community college students. The module covers the…

This module for a 1-semester Total Quality Management (TQM) course for high school or community college students covers the topics of empowerment and teamwork. It includes the following components: (1) a narrative summary of the topics; (2) a discussion of employee empowerment; (3) a discussion of teamwork and self-directed teams; (4) a discussion…

This module for a 1-semester Total Quality Management (TQM) course for high school or community college students discusses the concepts of customer satisfaction, customer surveys, and quality functional deployment. The concept of customer satisfaction begins with identifying the customer. Surveys are suggested as one way that students can learn…

This document accompanies a narrative volume that reports a study of Pennsylvania's vocational education system. It contains the instrumentation, participant lists, and all other supporting documentation. Chapter 1 is a data analysis of the open-ended interviews and second Delphi questionnaire that were used to determine the strengths and…

In this nine-part report to Illinois' General Assembly, the Illinois Community College Board (ICCB) reviews Board powers and duties, and systemwide goals, financial resources, student characteristics and outcomes, educational programs, training and economic development activities, programs for special populations, and current issues of importance…

This curriculum guide deals with electrical occupations clusters. The first section of the guide introduces vocational and career education in general, and electrical occupational education in particular; provides definitions of commonly used terms; and lists guidelines for establishing acceptable secondary vocational programs in Oregon. In the…

This review identifies and summarizes state and national research and literature dealing with the transition of secondary students from school to work. It is a digest of the printed information available through books, state reports, and national reports; ERIC searches in business, social studies, and education; and surveys and research from the…