Presents the findings from a large-scale educational change initiative in a Fortune 10 company in which managers adopted instructional roles in a cascade delivery approach. (Author/CCM)

Investigates the impact of the Internet on the UK (United Kingdom) second-hand and antiquarian book trade. Results from questionnaires and interviews showed that, overall, electronic commerce presents an opportunity rather than a threat to this traditional retailing sector, partly due to pre-existing database management and distribution skills.…

Course developers can be distracted from applying sound instructional design principles by the amount of flexibility offered through online course development resources (Kidney & Puckett, "Quarterly Review of Distance Education," 4 (2003), 203-212). Distance education course management systems (CMS) provide multiple features that can be easily…

Are librarians doing all they can to ensure that customer services are delivered with the customer in mind? Librarians are great at helping, but we sometimes need help with identifying customers, defining their needs, developing services, and reviewing the processes behind the services. Fourth Generation Management provides new insight for…

Purpose: The purpose of the paper is to review the characteristics of systems that combine P2P technology with explicit ontologies and assess the benefits of these technologies for inter-organizational knowledge management. Design/methodology/approach: We characterize existing technologies with respect to a number of aspects that are relevant to…

Higher education has been scrutinized and called to make changes that would lead to increased transparency and more accountability. Student affairs organizations are not immune to this same type of criticism (Woodard, Love & Komives, 2000). Student affairs plays a supporting role within the larger higher education organization and is vital to…

Using computers to evaluate teachers based on student test scores is more difficult than it seems. Value-added modeling is a genuinely serious attempt to grapple with the difficulties. Value-added modeling carries the promise of measuring teacher quality automatically and objectively, and improving school systems at minimal cost. The essence of…

The purpose of this research is to examine the relationships between changes to computer self-efficacy (CSE) and computer anxiety and the impact on performance on computer-related tasks in both online and face-to-face mediums. While many studies have looked at these factors individually, relatively few have included multiple measures of these…

The American Institutes for Research (AIR) and Mathematica Policy Research (MPR) developed this guide to help you consider evaluation issues likely to arise as you launch ARRA-funded initiatives and other educational reform activities. Many states are already involved in evaluation, so many of the ideas presented here may be familiar. The authors…

The Center on Juvenile and Criminal Justice (CJCJ) was commissioned by Sierra Health Foundation to critically examine California's juvenile justice system and consider the potential role of foundations in promoting systemic reform. The information gathered by CJCJ researchers for this report suggests that foundations can perform a key leadership…

In this study, the authors describe and evaluate the impact of increased access to residential treatment added to traditional drug court services in Orange County, California, with a goal of increasing program retention, successful completion, and graduation rates for a high-risk drug offender population participating in drug court between January…

The purpose of this mixed method research study was to examine relationships in student and instructor activity logs and student performance benchmarks specific to enabling early intervention by the instructor in a Learning Management System (LMS). Instructor feedback was collected through a survey instrument to demonstrate perceived importance of…

The purpose of this study was to identify the factors that influence electronic collaboration technology acceptance and predicted usage for virtual team collaboration projects in higher education courses. The research combined the unified theory of acceptance and usage of technology (UTAUT) with a virtual team-training model. All 108 participants…

Grade earned and class attendance records were examined to determine if posting PowerPoint notes on a web-based course management system was related to enhanced performance or increased absences. There were no differences in either grades or absences between classes that had notes posted and those that did not. However, results indicated…

This article develops an environment for mobile e-learning that includes an interactive course, virtual online labs, an interactive online test, and lab-exercise training platform on the fourth generation mobile communication system. The Next Generation Learning Environment (NeGL) promotes the term "knowledge economy." Inter-networking…