The implementation of the ISO 9000 international quality management system in education has become a debated trend. Building on the literature, this study did not attempt to end the debate over ISO 9000 in education but looked at the problem with a new perspective. The purpose of this study was to identify factors that relate to the time required…

Union learning representatives have become significant in the Scottish educational system--particularly in response to the McCrone Report, which dealt with the future of continuing professional development (CPD) of Scottish teachers and made significant recommendations in this area. The Educational Institute of Scotland, the teacher union that…

Funders and program planners want to know: What does it cost to operate a high-quality after-school or summer program? This study answers that question, discovering that there is no "right" number. Cost varies substantially, depending on the characteristics of the participants, the goals of the program, who operates it and where it is located.…

THIS DOCUMENT IS A SELECTED BIBLIOGRAPHY OF WORKS AND JOURNAL ARTICLES ON THE APPLICATION OF ECONOMIC ANALYSIS AND OPERATIONS RESEARCH PROBLEMS IN EDUCATIONAL PLANNING. (HW)

An energy management program has resulted in an energy reduction, compared with figures of three years ago, of 28 percent in electricity and 37 percent in natural gas. (Author/MLF)

The first in a planned series on how to improve the productivity of public libraries, this overview identifies analytical techniques that can save time and energy. Four references are listed. (MES)

Four sets of data and the corresponding conclusions found in Haire et al. (1966) were correlated with eight indicators obtained for fourteen countries. (Author)

The main aim of the study is to determine what kind of complaints students have, how universities react to these complaints, and how relevant reactions affect justice perceptions, complainant satisfaction, exit and negative word of mouth intensions of the students. In order to find out students' perceptions on university responses to their…

While academic and student affairs partnership programs have been championed as a means to enhance undergraduate education, research documenting the characteristics of effective partnership programs is sparse. The Boyer Partnership Assessment Project is a qualitative examination of academic and student affairs partnership programs at 18, diverse…

Under the New Policy Agenda, international development institutions have promoted non-profit organizations (NPOs) in developing countries, on a dual logic: firstly, they deliver social services more efficiently than the state; secondly, they mitigate equity concerns around privatization of basic social services by reaching out to the poor. Based…

Respite is one of the critical support systems for families and carers who support and care for a person with a life-long disability. This study examined the profile of respite services in the Australian state of New South Wales and explored respite providers' views of the factors influencing respite use, and their expectations of respite…

This study investigates the use of using complexity theory--the study of nonlinear dynamical systems of which chaos and catastrophe theory are subsets--in the analysis of a non temporal data set to derive valuable insights into the functioning of university schools of business. The approach is unusual in that studies of nonlinearity in complex…