This document presents a review of the current consumer relations activites of the National Library Service (NLS) for the Blind and Physically Handicapped of the Library of Congress, and an overall plan to improve NLS receipt of user suggestions, comments, opinions, or complaints through libraries which form the nationwide NLS distribution system.…

Designed to provide insight into the proceedings, transactions, and findings of the Arizona Commission of Indian Affairs, this 1980-81 annual report reflects the commission's efforts to act in a liaison capacity between tribes and state government to provide tribes with technical assistance. The report describes 18 projects completed during the…

Which, when, and how elements of a fashion are adopted by a particular person or group are indicators of how that person or group is viewed by others within their society. For men who have worked in business and commerce, the clothing has changed little since the rise of the commercial middle class. The business suit remains unaltered because its…

A study examined a contingency model involving the factors of task characteristics, structural characteristics, organizational relationships, and communication processes and their respective components in regard to their relationships to job performance and their ability to predict job performance. Data were gathered from approximately 190 members…

Use of time was investigated in program evaluations conducted by a school system's department of research and evaluation. All evaluation designs developed in the department's bureaus for the 1983-84 school year were examined, and key staff coordinating each evaluation bureau were interviewed. How time was scheduled in each design, and then how…

Microcomputers are now affordable tools for managing schools and school districts--and fast becoming essential. This digest, designed to help school administrators begin computerizing their offices, depicts tomorrow's computerized office, introduces computer applications in management, and outlines procedures for computerizing an office. A…

Since very little investigation has been made of stories told in organizations, a pilot study was designed to examine story types, values, and recurring themes in stories of a regional planning agency employing 21 staff members. In order to collect stories, tape recorded interviews were conducted with each staff member. Open-ended questions…

This paper outlines trends in organizational communication studies and proposes that organizational communication be studied through the interaction effects of the medium used in the communication (telephone, television, facsimile, or other media), the type of communication (persuasion, information flow, or negotiation), and the structure of the…

This collection of abstracts is part of a continuing series providing information on recent doctoral dissertations. The 11 titles deal with the following topics: (1) transnational communication knowledge transfer and utilization, especially between the United States and Asian countries; (2) police personnel evaluation procedures as an aspect of…

Communication is a key tool that health care professionals must use to identify the salient variables causing health complaints, to create strategies for health care treatments, and to elicit cooperation from health care colleagues and clients in the delivery of health care services. Communication specialists can help by applying speech…

The proposed research project is designed to better understand the impact of organizational information processing variables on other organizational variables such as the organizational climate. A brief summary of the research related to organizational information processing and climate is followed by a suggested research design to study…

To identify the communication activities and problems found in the world of work, the Communication Activity Questionnaire (CAQ) was developed and mailed to 500 recent graduates from professional and preprofessional colleges and departments of a midwestern university. The questionnaire requested the subjects to rate 17 communication activities in…

Intended for use by managers, consultants, and teachers of courses in organization behavior, organizational communication, and interviewing, this literature review brings together a great deal of what has been written concerning appraisal interviews. Based on the review, the paper offers 13 guidelines for preparing and conducting appraisal…

A study investigated perceived uncertainty in organizational environment as a predictor of four perceived role models in public relations professionals (expert prescriber, technical services provider, communication process facilitator, and problem solving process facilitator). Two 16-item scales measured the simple-complex and static-dynamic…

The paper explores the relationship between specific organizational variables of four public elementary schools and the integration of emotionally disturbed and neurologically impaired students into regular classes. It is explained that in a review of the literature concerning organizational variables and change, nine variables were selected for…