A study examined the effects of three presentational modes--transcription, audiotape, and videotape--on raters' evaluations of male and female speakers using a powerless, powerful, or mixed speech style. A powerless speech style was characterized by the use of message elements such as qualifiers, tag questions, polite forms, and disclaimers. A…

In preparation for Secretary Speakout '87, a 50-statement questionnaire was sent to 2,000 randomly selected members of Professional Secretaries International, the National Association of Legal Secretaries, the National Association of Educational Office Personnel, and the National Association of Rehabilitation Secretaries. Respondents were asked to…

School board members can be most effective if they are fully aware of their responsibilities, their political situations, and practical methods for maximizing the impact of their actions. This handbook reviews these elements of success in eight chapters. The first chapter advises the board member on how to determine his or her role in relation to…

To determine existing employer perceptions of communication needs, or functions, and of the role of the speech communication major in fulfilling these needs, a 32-item questionnaire was sent to 85 personnel managers in the Buffalo, Rochester, and Syracuse, New York, areas. Respondents were instructed to suppose that they were to hire a college…

Noting that a distinction can be made between the different types of problems faced by managers in today's organizations, and that managers increasingly face problems of a more complex nature, this paper suggests that an interactive management approach is best for solving complicated problems. Following an introduction that distinguishes between…

Rhetoricians have shown both that any description of reality is inherently incomplete and that the only way to cope with this incompleteness is to continually search for more encompassing perspectives. What this says to organizational theorists is that critical approaches to the study of organizational communication should take a rightful place…

Due to their increasing complexity, modern organizations require more effective integrating mechanisms. The conference, which can be a very positive thing for an organization as it provides rewards for members while performing a crucial communication function for the whole, is one possible mechanism. Communication is not only an inherent part of…

Data were collected from 734 respondents, employees of a large Midwestern utility organization, to a survey questionnaire which attempted to examine the employees' reactions to the company newspaper. Specifically, the study sought to compare group phenomena among readers with respect to their inclinations to read the newspaper and their…

A study was conducted to compare Brazilian men and women managers' preferences for using communication versus power-centered strategies when resolving employer/employee disputes. Subjects were 40 men and 40 women in middle and top-management positions. Each manager read a packet of four scripts describing various problems that a manager might have…

Drawing from the experiences of the remedial/developmental program at Rockland Community College (RCC), this paper suggests a series of strategies for serving the educationally disadvantaged community college student amidst the economic and political pressures of the 1980s. Introductory comments identify the objectives for the development of…

A 1977 study in Clinton County, New York, investigated collaboration among human service agencies in the delivery of services and amenities to rural citizens. A major assumption was that agencies working together would be more effective in meeting local needs. Thirty public, private, and non-profit agencies were chosen based on their supposed…

Two major developments have occurred in recent years in the area of labor-management relations, both of them based on the principle of cooperation, in contrast with the traditional adversarial stance of the two parties. The first is cooperation between management and its counterpart in the labor movement, union leadership; and the second is…

This dissertation examines the effects of a subordinate's trust in an immediate superior, desire for promotion, and perception of supervisory influence upon several qualitative aspects of communication, which include perceived accuracy of communication, directionality of communications, and overall satisfaction with communications. Trust in an…

Questionnaires were sent to communication trainers in diverse businesses and organizations to discern how they perform their teaching and consulting functions. Survey results were obtained from 57 respondents (28% response rate) for the following areas: topics dealt with in seminars, workshops, and courses on communication; primary sources for…

This research study discusses the reading habits of the 1595 people it surveyed and the relationship of periodical mass media to individual political involvement. Focusing on popular magazines and organizational publications as periodical types, the study indicates that the amount of time available for reading periodicals and an individual's…