The instructor's guide is a companion document to the training manual, Training for Federal Quality Control Review. It is designed to aid regional training personnel in teaching the contents of the training manual to Federal Quality Control re-reviewers. This guide may also be used to train State staff in the quality control system and review…

A quality control model is proposed to facilitate development of effective instructional programs. The theories of R. M. Gagne and of M. D. Merrill provide the foundations for a theory of sequencing behavior into a hierarchical order in order to improve the learning potential of an instructional program. The initial step in the procedural model is…

A framework is proposed for the rigorous and continuing exercise of quality control in teacher education. The major focus is on the individual measures of quality control which can be exercised at eight critical points in the preparation and practice of a teacher: (1) college admission; (2) admission to teacher education programs; (3) student…

Visually impaired people have the same information needs as sighted people. Just as sighted people might read a newspaper, listen to a CD or download electronic information from the Internet, visually impaired people also want access to relevant information in their chosen accessible format. Developing an efficient library service for…

Institutional accreditation is a voluntary, non-governmental activity administered by the eight postsecondary accrediting institutions that are part of the six regional associations that serve colleges and universities in the United States. The author cites W. Edwards Deming's work on corporate quality improvement, and its applicability to…

This report, from the Auditor of Public Accounts of the Commonwealth of Virginia, discusses an audit of the Virginia Community College System (VCCS) balance sheet as of June 30, 2000. The auditors considered internal controls over financial reporting and tested compliance with certain provisions of laws, regulations, contracts, and grants in…

Ways in which carpeting can affect a school's indoor air quality (IAQ) are discussed. Carpeting is defined as a system of components that includes pads, adhesives, floor preparation compounds, and seam sealers. For the last several years, these products have been increasingly scrutinized as to how they affect IAQ. Carpeting gives off volatile…

One of a series of guides on implementing the Americans with Disabilities Act (ADA), this guide focuses on the relevance of total quality management (TQM) principles to the ADA. First, the guide briefly explains both the ADA and TQM. Next, "reasonable accommodation" under the ADA is discussed and suggestions for using TQM to help…

This report discusses problems reported by lenders participating in the Federal Direct Loan Program (FDLP) and the Federal Family Education Loan Program (FFELP). The study examined the nature and the source of the problems experienced by the lenders, how they affected lenders, and what steps the Department of Education and Electronic Data Systems…

This project tested the appropriateness of SERVQUAL (i.e., an instrument widely used in the service industry for assessing service quality based on repeated service encounters rather than a particular service encounter) to measure service quality in special libraries and developed a modified version for special libraries. SERVQUAL is based on an…

Master's degrees, as currently configured, offer teachers routes out of the classroom. The National Board for Professional Teaching Standards (NBPTS) is one of the efforts to address the current focus on teacher performance and preparation, and to help with the professionalization and the upgrading of the status of teachers. While traditionally…

This study analyzes the accreditation experience in the United States with special emphasis on the issues and decisions that surrounded the development of evaluation procedures and standards. Attention is given to the relationship between accrediting agencies and governmental agencies, the effect of accrediting requirements on the way that…

Certificates are a valuable new currency in the information economy. Through a postbaccalaureate or postmaster's certificate, adults acquire market-demanded competencies in a short time. Many certificate-seekers are currently employed adults looking for focused, flexible, interdisciplinary, and highly relevant education opportunities. Certificate…

This study assesses the academic performance of Capital Community-Technical College (CCTC) students who transferred to senior institutions in Connecticut and neighboring states between the academic years of 1993-94 and 1996-97. It was designed to address the students' experience at CCTC as compared to the students' experiences at their senior…

This paper explains the development of a National Council for Accreditation of Teacher Education project to move the professional accreditation process to one which focuses primarily on the performance of candidates and institutions. It discusses program quality review and notes possible differences between the current system and such a system in…