Two logically related themes in management literature are the "productivity paradox" and "business process reengineering." Hypotheses concerning the stages through which information technology will pass lead to the same conclusions: the industry is in transition, and there will soon be an upward turn in conventional productivity calculation. (AEF)

Maintains that there soon will be a rush to review recent state and national efforts to establish curriculum standards. Describes three nightmares and three possibilities for substantive change. Discusses the role of the National Council for the Social Studies in the standards development movement. (CFR)

Maintains that materials from and about the National Council for the Social Studies (NCSS) began to appear in the ERIC system immediately following the establishment of the ERIC Clearinghouse for Social Studies/Social Science Education in 1971. Presents an annotated bibliography of 15 selected ERIC resources. (CFR)

A conceptual framework for strategic planning for information technology in colleges and universities is offered. The approach focuses on outcomes of the use of technology, especially for improving individual and organizational performance, rather than the technologies themselves. Three domains of technology are considered: infrastructure,…

Shaw University (North Carolina), a black institution near closing in 1986, has reorganized its finances and remade its image under a new president. It has since renovated buildings, lowered its debt, operated on a balanced budget for five years, built a substantial endowment, doubled its enrollment, and provided regular faculty raises. (MSE)

At a time when resources for higher education are scarce and overtaxed, senior faculty members constitute a valuable resource. Interaction with like-minded peers, periodic changes in the nature of the work or the work setting, and administrative and organizational intervention are important strategies for helping senior faculty members stay…

A number of issues in the establishment of an Aboriginal university in Australia are examined, including support in the Aborigine population, academic standards, acceptance and recognition among mainstream institutions, racism, availability of qualified leadership, and site selection. A multicampus model is outlined. (MSE)

Examines how schools currently interpret shared decision making (SDM), discussing how one district uses SDM to assess student outcomes, coordinating it with other changes in the district designed to create educational change. The article explains what happens when good theory from business makes bad practice in education, presenting possible…

Colleges and universities that have begun transformational changes are seeing strong, positive results, including better service to students, faster completion of transactions, more accurate and timely information, and reduction in administrative personnel. Three elements are common to the approaches taken to institutional transformation:…

Presents findings from a study of symbolic elements of presidential and governing board chair leadership in four large community colleges in Ontario, Canada. Indicates that images of organization and leadership were important to institutional change and development. Argues that organizational leaders should construct and act on formative…

Future organizations must integrate their human-resource development requirements with organizational development requirements to survive and prosper. A totally integrated systems model will feature 10 crucial elements. Leaders must understand that their organizations pass through developmental stages (from infancy to maturity); at each stage,…

Implications of the restructuring of higher education are considered in light of the likely evolution of the college student population. Enrollment trends, social and economic trends, and trends in student values concerning academic preparation are examined as they are likely to affect the learning environment in the year 2010. (MSE)

This article proposes that college admissions officers interested in improving service should focus on creating customer delight rather than simply satisfaction, studying the system when things go wrong rather than placing blame, establishing employee well-being as the highest priority of the organization, providing necessary tools and training…

Based on a review of literature (from 1951-91) on higher education and a study of corporate ethical behavior, it is concluded that the university lacks information on its own ethical behavior. Increased institutional research on moral behavior, explicit standards, and university ethics committees to induce morally sensitive behavior are…

Benchmarking is an ongoing, systematic process for measuring and comparing work processes of one organization to those of another to identify best practices. Higher education can gain much from this technique, as industry has. The method is objective, reduces resistance to change and can lead to dramatic innovation and rapid development. (MSE)