Describes the role of college presidents in the invigoration and renewal of trustees, administrators, faculty, adjunct faculty, paraprofessionals, secretaries, custodians, and maintenance personnel, as well as the external public served by the college. Suggests that comprehensive staff development programs are essential to institutional…

The change process was examined in a community college in which there was evidence of events precipitating change, including leadership succession, new management/governance structures, proposed cultural shifts, and a period of rapid growth. The case illustrates that not all organizational change is positive, and that those promoting change should…

Analyzes technological and pedagogical developments in telematics-based distance education. Discusses early uses of telematics in distance education, changing educational organizations, management issues, management of the learning process, and management of the "virtual telematic organization." Also presents results of a case study of…

Total Quality Management for camps involves establishing ongoing assessment of campers' and parents' needs, marketing the capabilities of the organization, applying input of key staff members, and constantly making program improvements. This approach calls for discretionary decision making at all levels, and empowers staff to enter into the…

Focuses on critical factors for success for organizations planning to use upward feedback systems to drive organizational change. Highlights include assessment of organizational readiness, use of an appropriate feedback instrument, consistent implementation, effective communication and training, quality control, and continuous improvement.…

Current issues that are important for the future of information resources management in higher education are presented. They include: integrating planning for information resources within institution-wide strategic planning; reengineering fundamental services; change management; distributed computing support; networking; the changing communication…

A small, private, liberal arts college whose library had been found unsatisfactory during accreditation transformed the library by placing it in the same reporting structure as academic and administrative computing and telecommunications. Application of strategic planning and organizational theory smoothed the transition by modifying central…

This case study of the origins and development of junior high schools illustrates the shrinking of aspirations and adaptation of school reform to the existing social architecture that occur as the reform becomes institutionalized. Institutional theories of organizations are used to explain this phenomenon. (SLD)

Development of Arizona State University's computing architecture, designed to ensure that all new distributed computing pieces will work together, is described. Aspects discussed include the business rationale, the general architectural approach, characteristics and objectives of the architecture, specific services, and impact on the university…

Discusses the role of libraries and library staff in helping society grapple with the ramifications of multiculturalism. Definitions of multiculturalism, steps in creating a diverse library staff, training needs, and dealing with charges of political correctness are addressed. A graphic model of stages in the process of developing a multicultural…

Changing times, public attitudes, and political strategies have shifted the approach to leadership in higher education from an academic to a business perspective. Colleges and universities are being asked to restructure, reinvent themselves, and rightsize, but none of these will work unless more attention is paid to the problem of revenue. (MSE)

Presents an bibliographic essay of recent empirical research in industrial organization. Examines topics such as the econometrics of markets with imperfect competition, technology and industry structure, industry evolution, and industry studies of regulation. (CFR)

Rio Salado Community College (Arizona) uses Total Quality Management tools for four purposes: meeting facilitation; process definition; project selection; and data gathering and analysis. Implementation has helped clarify major issues and depersonalize problems, allowing the continuous improvement team or other group to move forward. (MSE)

The Joint Action Committee of Organizations of and Serving the Visually Handicapped is a coalition of 24 California consumer, parent, and professional organizations; agencies; and product distributors. This article highlights coalition accomplishments in the areas of information dissemination, public policy influence, and public education and…

A discussion of the professional isolation of college administrators, particularly presidents, presents several views of the phenomenon, examines sources of leadership isolation, and suggests ways of avoiding and removing barriers to it. Focus is on relationships between individuals, group dynamics, and establishing organizational systems that…