This handbook was designed to help persons avoid consumer problems, handle their own complaints if they occur, and guide them to additional sources of help if necessary. The book can also be helpful to complaint handlers when they attempt to direct consumers to the appropriate source of assistance. The guide contains three general sections. The…

Six social service agencies most utilized as resources for external support for students at Central Florida Community College are described. Individual students often have need for more specialized assistance to help them deal with the physical, social, and emotional problems of being disadvantaged, that prevent them from acquiring academic and…

Of the 720 emotionally disturbed children under 18 years of age in state mental institutions, 150 were selected by the Illinois Interdepartmental Committee for intensive study; 35 youths were also selected by the Illinois Youth Commission as being in need of mental treatment. Two schedules were designed for automatic data processing and cases were…

One of the goals of the America 2000 initiative is that by the year 2000, all children in the United States will start school ready to learn. Child care will play a major role in the achievement of this goal due to the fact that nearly half of all preschool children spend a significant portion of time in child care settings outside of the home.…

A study examined local and state-level collaboration between the Job Training Partnership System (JTPA) and four other programs: the Employment Service, vocational education, welfare, and economic development. Methods included telephone interviews with 46 state managing agencies for JTPA, 205 service delivery area administrators, and 209 Private…

This hearing was held to receive testimony on private-sector employment discrimination against individuals with cancer and individuals with handicaps. The testimony related to two bills: H.R. 1546, to prohibit discrimination against cancer patients, and H.R. 192, to prohibit employment discrimination against individuals with a disability or a…

The New York State Office of Mental Retardation and Developmental Disabilities initiated a project to produce a description of existing state and local programs and models of service delivery for early intervention services for children aged 0-5. A survey of 72 public and private service providers in 12 New York counties determined that 11,185…

States were surveyed to determine the state agencies handling grievances regarding postsecondary educational institutions, the nature and resolution of grievances, and how agencies communicate. The analysis was based on usable returns from 53 individuals representing 38 states. The most frequently mentioned agency handling any postsecondary…

TWO POSSIBLE EXPLANATIONS FOR THE MAGNITUDE OF THE DISENGAGEMENT FROM THE POOR BY PRIVATE SOCIAL WORK AGENCIES ARE THE CONCERN THE SOCIAL WORK PROFESSION FOR ITS OWN STATUS, WHICH HAS LED IT TO SEEK A MORE PRESTIGIOUS CLIENTELE, AND THE FEELING THAT THE PSYCHOLOGICAL TECHNOLOGY OF SOCIAL WORK IS MORE AMENABLE TO MIDDLE-CLASS THAN TO LOWER-CLASS…

The proceedings of a conference of executives and board members of agencies serving visually handicapped persons consider social welfare programing and practice. Major addresses include "A Time of Change--A Challenge to Administrators" by James Dumpson and "The Gap in Our Services--A Government Responsibility" by Eleanor Smith. Summaries are…

This volume is the third of a series of publications developed by the Massachusetts Dissemination Project and intended for use by educators, parents, and students. One goal of the project is to encourage greater exchange and sharing of resources among educational organizations, service providers, and client groups. Volume three has been prepared…

This report briefly describes the Interagency Vietnam Adoption Committee (IVAC) project and provides data on the children, families, and adoption agencies involved in the project. The IVAC project set out to place black Vietnamese and black American children in black adoptive homes in the United States. As a result of that effort, it was concluded…

A conference on conservation education brought together leaders in college and university sponsored continuing education, professionals in conservation, planning, and design, and representatives of public and private organizations; discussion centered on the acceleration of application of now-known and feasible methods to the management of land,…

A staff paper to the President's Task Force on Communications Policy examines the future of broadcast television. The central question in formulating broadcast policy is how to mesh traditional policies with new technology to exploit fully the potential value of television. Two areas are stressed--the basic structure of TV broadcasting in the…

For occupations demanding a great deal of skill, such as trades and crafts, apprenticeship has long been used as a training mechanism. A system requiring supervision under a master craftsman and some classroom theory, depending upon the level of job difficulty, an apprenticeship can involve training time from 2 to 7 years. Realizing the need for…