The research presented here was completed in partial fulfillment for the doctorate in education degree for the University of Dayton school of Education and Health Sciences. This research identified a problem in practice at the University of Akron of declining international student enrollment, sense of satisfaction, and feelings of institutional…

This dissertation investigated the persistence of African American college students with disabilities in higher education, focusing on academic, social, and institutional factors influencing their success. Using a qualitative approach and insights from interviews; findings revealed that comprehensive academic support services, social integration,…

Previous research has shown that Black males do not find schools to be safe spaces or places where they feel a sense of belonging. Instead, they do not feel welcomed (Brooms, 2019a). If students must spend 8 to 9 hours in a place daily, we will want that space to be somewhere they want to be. Findings from research conducted by Collins et al.…

California community colleges are undergoing massive systemwide policy reform with the goal of transformational change that increases student success. Their open-access nature makes them the most accessible higher education system for historically underserved communities. As a result, community colleges serve as a gateway to higher education for…

This study aimed to determine the effect of service quality and motivation to the consumption behavior of students in utilizing academic services. This research involved 87 students of Economic Education Study Program in University of Jambi, Indonesia. The data were analyzed using structural equation modeling with partial least squares technique…

This paper describes the design and establishment of the first peer-staffed writing center in Thailand, including its inspiration, its planning, the tutor-training process, and its implementation up to and through the COVID-19 pandemic. As writing centers are relatively unknown in Southeast Asia, the writing center in focus was a fortunate…

Academic coaching is an increasingly prevalent form of student support in higher education, although empirical research on the intervention is relatively limited (Robinson, 2015). Academic coaching is intended to advance student learning, well-being, and success in a context external but complementary to the classroom (Richman, Rademacher, &…

This study discusses the dilemma facing low-income and first-generation potential college students, and how the College Reach-Out Program (CROP) can help. The problem to be addressed in this study was how low-income and first-generation potential college students perceived their lived experiences in CROP on their college readiness, academically,…

Success Boston, a city-wide initiative to boost college persistence and ultimately improve college completion rates for Boston's high school graduates, has one-on-one transition coaching as a core strategy. Transition coaching offers students sustained, proactive, and responsive support in their first two years of college. Specifically, coaches…

This qualitative study examined the experiences of graduate students enrolled in online programs that have varying levels of outsourced student services. Specifically, the study examined students' experiences in graduate programs that fully outsourced services, those that outsourced some student services, and those that did not outsource services.…

A 2016 cultural diversity and inclusion study conducted at a local private college (LPC) in the Midwest United States revealed concern among faculty about the underutilization of academic support services for African American and Hispanic American (AAHA) students. A gap exists between the number of AAHA students who use academic support services…

The purpose of the qualitative exploratory case study is to examine student veterans' perceptions of the utility of the 8 Keys to Veterans' Success (8 Keys) during their pursuit of associate degrees from a community college in Georgia, post-military service. The study explored the student veteran perspective by answering three research questions:…

The aim of this research was to identify the teaching practices and student support services that facilitate the successful online delivery of vocational education and training (VET), including in blended delivery. To achieve this, the research examined the characteristics of teaching approaches and student support services across eight…

As a growing number of higher education institutions commit to first-generation student success, researchers, practitioners, and policymakers should aim to better understand how to deliver on promises to first-generation students within institutions and across the higher education landscape. First-generation students are a particularly important…

The long-running National Survey of Schools project is part of the New Zealand Council for Educational Research's (NZCER's) Te Pae Tawhiti programme of research, funded through the Ministry of Education. NZCER has run a national survey of secondary schools every 3 years since 2003. As part of the 2022 National Survey of Secondary Schools, we…