Operations research methods, such as system modeling, computer simulation, mathematical programing, and the application of the theory of stochastic processes, could have validity in the field of planning in the public sector. In this volume the use of these methods in the areas of local government, urban planning, traffic control, transportation…

Research management is defined as the application of both management and management science to a particular field of research and development activities. Seven components of research management include theory and methodology; the planning, implementation, and evaluation of research programs; communications; utilization; and special applications.…

Uses a prototype decision problem to demonstrate usefulness of an electronic spreadsheet in analyzing decision trees and performing other types of decision analysis. Advantages and disadvantages of implementing operations research/management science models on electronic spreadsheets are discussed and some do's and don't's are suggested. (Author)

Constructing a problem for dynamic programming requires the listing of units, e.g., chapters, which might be included, together with possible levels of effort or cost and judged values for all usage levels. Given such a table and total permissable cost, a computer program will generate a prescription for optimal curriculum. (MV)

This survey questionnaire and self-analysis tool identifies most of the variables that impact institutional custodial operations and that serve as reliable standardized benchmarks for the industry. The survey also clearly defines several benchmarks that should allow more accurate and effective comparisons between operations. Sections cover…

The advancement of science through information transfer and the role of operations research and information science in this process are re-examined by the author in terms of the rise of technological disillusionment, scientific recession and concern with the limits of growth. (21 references) (Author/KE)

Discussion of relationship between regional service agency and constituents in planning executive decision. (KJ)

Clarifies concept of evaluation as inherent part of all purposeful activity, briefly analyzes health service processes, and constructs evaluative model applicable to health service systems in general. (Author)

A model that, although altered to fit the specific needs of each energy study, has basic steps that are helpful in planning, organizing, and implementing a total energy program. (Author/MLF)

The red-blue exercise (a variation of "prisoner's dilemma") is poorly suited for its intended goal of developing skills in conflict management, negotiation, and group dynamics. However, it may be used as an educational tool that illustrates complex systems in action. (SK)

This booklet aims to provide policy advice and support to decision-makers and managers in the area of quality assurance in higher education. In order to do so, the authors describe and discuss major issues that decision-makers in charge of quality assurance need to consider for the creation or development of an external quality assurance (EQA)…

The intent of the research is to focus attention on the existence and use of selection policies and to analyze selection policies to determine their thoroughness and currency. Professional guidelines and experts in the field offer direction on the selection of materials and criteria on dealing with challenges in the school library media center.…

Purpose: The purpose of the study is to report on an in-depth exploration of service quality in an Information Technology service department in a Higher Education Institute (HEI) and to evaluate the instrument used. Design/methodology/approach: The study surveys customers using the SERVQUAL instrument, which is one of the most widely used and…

A propositional logic game which is a subtest of the new British intelligence scale was analyzed to determine the extent to which skills proper to a single Piagetian period, formal operations, were hierarchically ordered. Item response patterns from 60 14-year-olds were categorized by means of ordering theory, a boolean algebraic measurement…

Proposes the establishment of an independent division of research and development in each junior college to make informed and objective decisions. (MJK)