As one of the efforts related to closing the gap between the growing demands for clinical laboratory workers and the supply of well-trained workers, the volume and quality of laboratory procedures and the general characteristics of workers in North Carolina hospitals were studied. Approaches to the study included tests on "unknowns" by…

This study investigated the extent to which the Analytic Trouble Shooting Program (ATS) trained troubleshooters in an automobile assembly plant (1) to use information about a problem to determine the cause of that problem and (2) to anticipate and prevent problems. Troubleshooters in two specific departments were general foremen, foremen, process…

This report describes a two-year project designed (1) to develop collections of measurable instructional objectives and related assessment procedures, (2) to devise methods for improving quality control of such materials, and (3) to consider alternative schemes for categorizing these objectives and related measures. As a consequence of the…

This booklet is divided into five sections. The first discusses the differences between education costs and education expenditures and the alternative ways that education costs can be measured. The second section shows how economic analysis can be used to isolate and measure the factors that cause differences in education costs. Section three…

Describes a course for third- or fourth-year chemical engineering students designed to acquaint them with the chemical industry. The course deals with productivity, characteristics of the chemical industry, sources of information, industrial intelligence, research and development, patent law, technology transfer, and quality control. (TW)

The author was employed as an inspector of education in Nigeria from 1973 to 1978, in what was a completely new system of national inspection. His experience as an inspector has given him a long term interest in educational administration, particularly in relation to the types of school inspection that different countries have in relation to their…

This guide reviews the testing and accountability requirements of the No Child Left Behind Act of 2001 (NCLB). It discusses: subjects on which students will be tested and when (all states must test math and reading achievement annually in grades 3-8 and at least once during grades 10-12 by 2005-06); whether children with disabilities or limited…

Over the past few years, RMIT University (Australia) has made a substantial investment into the use of online learning technology aimed at improving the quality of programs by reviewing their educational design and adding greater flexibility to modes of studying them. As part of this process, a university-wide quality assurance system for online…

Quality is at the top of most agendas, and improving quality is probably the most important task facing any institution. In addition, quality is difficult to define or measure. This book, the second edition of "Total Quality Management in Education," introduces the key concepts of Total Quality Management (TQM) and demonstrates how they…

As the number of after-school programs has expanded, states are increasingly interested in information that helps in the design, selection, and management of such programs. With the sponsorship of Stone Soup Child Care Programs in California, the RAND Child Policy Project and the Promising Practices Network was commissioned to measure adherence of…

This semiannual report to Congress by the Office of Inspector General (OIG), U.S. Department of Education, covers the actions of the OIG from October 1, 2002, through March 31, 2003. The report discusses four goals of the President's Management Agenda: (1) improved financial performance: includes information on financial statement audits,…

This paper discusses shortfalls in teacher preparation and the programs that launch prospective teachers toward careers in education. It examines the state's role in connecting that preparation to a career that fulfills the purposes of public education. In too many cases, institutions of higher education have given responsibility for preparing…

The seven speeches in these proceedings were presented at the 1998 American Association for Higher Education conference on assessment. "Blueprints" sets out the architecture of the conference with four "strands," each focusing on one level of information. The first is assessment of pedagogies in the classroom, on campus, and…

The authors update an article on intervention, discussing career development, communications, feedback, financial, human development, information, instructional, labor relations, measurement and evaluation, quality improvement, resource, reward and recognition, and selection systems; documentation and standards; ergonomics and human factors;…

Argues that consumers of electronic higher education services need to be better informed in to become the quality-control agents in the massive shifts in the way higher education services are being provided. Notes that changes in institutional structures will affect traditional scheduling, recordkeeping, and quality-control systems. Discusses…