The purpose of this study was to investigate the perceptions of both industry professionals and faculty members of technology-based programs concerning the preparedness of recent graduates as they began a quality related position. To gain this information, surveys were administered among managers and technical leaders in industry and compared with…

By 2001, 15.9 million students were enrolled in 4,074 American colleges and universities; 2.2 million were enrolled in graduate and first-professional programs, more than half of them--1.4 million--at the master's level. Graduate enrollments rose about 38% between 1985 and 2001; first-professional enrollments increased 13% between 1990 and 2001…

This third publication on the theme of quality in the Commonwealth of Learning Perspectives on Distance Education series widens the discussion beyond external quality assurance processes to a more generic focus on a "culture of quality." It is an extension of the earlier two publications, which came out in 1994 and 1997 and drew…

This chapter describes how Tallahassee Community College used CCSSE data as part of its overall student-retention program, consisting of faculty workshops, analysis of state accountability data, and conscious incorporation of best practices. The resulting Quality Enhancement Plan (QEP) meets accreditation requirements and strengthens the college's…

Purpose: The aim of the study was to measure employees' perception of human resource development (HRD) practices, to explore whether ISO certification leads to any improvements in HRD system, and to examine the role of HRD practices on employees' development climate and quality orientation in the organization. Design/methodology/approach: A total…

While early childhood professionals in NSW are accountable to a substantial collection of regulatory requirements, little research has explored the outcomes of this regulatory environment, both intended and otherwise. This paper presents findings from a NSW study and shows how early childhood professionals working in long day care centres perceive…

A framework is presented for understanding how errors arise in institutional research, and principles are suggested to avert errors in work processes of institutional research offices. Error is defined as a product which fails to meet professional standards, has unacceptable process limitations, or is unacceptable to a client. The following four…

This study explored quality assessment and accountability in Dutch university education using a case study approach. The Dutch national system of quality assurance is described, and developments since the mid-1980s are traced. The university case studies illustrate models which are being employed to implement the quality assurance system including…

Distance education has developed into a variety of correspondence courses, covering a wide range of subject matter. Distance education systems operate on all continents, at levels from primary to university and through the nonformal and vocational. The variation selected must meet a given need and be appropriate to available resources. Many…

Schools are not what they used to be because our society is not what it used to be. The articles appearing here discuss ways that schools can supply future societal need. The articles include: (1) "The Educational Quality Improvement Process Model" (David G. Burgess); (2) "Total Quality Management: How It Works in Schools"…

Developed as part of a National Workplace Literacy Program, this lesson focuses on terms and mathematical operations associated with Statistical Process Control (SPC) in the foundry industry. With appropriate assistance and preparatory work, workers testing between grades 4 and 9 on the Test of Adult Basic Education Locator should be able to use…

This report briefly introduces the ideas of six influential individuals in the field of quality control, and relates these concepts to current educational innovations. Quality is defined by Philip B. Crosby as the result of a culture of relationships within an organization. W. Edwards Deming espouses intrinsic motivation for all employees,…

This report presents the results of a U.S. General Accounting Office (GAO) review of lender and Department of Education controls over the accuracy of lender-submitted quarterly billings under the Federal Family Education Loan Program, also known as the guaranteed student loan program. It reports that both lenders and the Department of Education…

This booklet contains guidelines for the registration of units and qualifications in New Zealand's National Qualifications Framework, a system of education and employment qualifications. An introduction provides an overview of registration, including endorsement, evaluation, and reregistration. Section 2 focuses on registration of unit standards.…

This booklet is designed to assist General National Vocational Qualifications (GNVQ) coordinators, National Vocational Qualifications (NVQ) coordinators, staff development managers, enterprise unit managers, and assessor training coordinators in ensuring that sufficient numbers of staff members at British further education colleges are trained and…