This bulletin is intended to help British further education colleges clarify their rationale for entering into collaborative programs, assess prospective partners, define and implement good practice at all stages of provision, and establish rigorous quality assurance procedures. Following an introduction, Further Education Funding Council…

This study explored the role of leadership, especially that of the college president, in the application of continuous quality improvement (CQI) principles in higher education. The life history method study focused on William Troutt, president of Belmont University (Tennessee), who has been successfully guiding CQI initiatives at the institution…

This collection of 12 papers was presented at a 1987 conference at which speakers presented personal perspectives on institutional effectiveness. Papers are organized under three major headings: "Managing Quality: Methods and Outcomes,""Institutional Response," and "Special Issues." Titles include: (1) "Managing the Meaning of Institutional…

This paper describes efforts at East Carolina University (North Carolina) to develop a survey instrument and related procedures to assess distance learning courses. The survey was conducted during the 1998-99 academic year via the World Wide Web and combined the Student Opinion of Instruction Survey (SOIS) with additional questions that assessed…

This report represents the findings of the evaluation team that visited San Joaquin Delta College on March 25-28, 1996 for the purpose of validating the college's application for reaffirmation of accreditation. Overall, the team was impressed with the high level of quality inherent throughout the college. However, the team identified a number of…

Examines factors affecting productivity (government regulations, energy costs, decline in the work ethic, capital investment, number of service workers, work force characteristics, management practices, and unions), and techniques to improve productivity (employee involvement, job structure, communication, flexitime, employee upgrading, incentive…

Explains use of quality circles, a system of regular faculty meetings with students to discuss how a course is going, in law courses. Argues that quality circles give constructive criticism of teaching, let teachers counter criticisms and explain methods, help with diversity issues, offer a mechanism for criticizing students, and give students a…

Presents the results of the Association of American Medical Colleges' Working Group on Adapting to Resource Constraints, focusing on four areas: size of the academic enterprise, organizational models and their relationships to the clinical enterprise, faculty tenure and compensation, and partnerships with capital-intensive entities. Outlines…

Portland State University (Oregon) has substantially changed its administrative organization through multiple, interrelated strategies: consolidation of units; streamlining of middle management; staff training and professional development; a quality initiative; campus technological conversion; and joint ventures with a sister institution. A clear…

Recent trends in Finnish higher education are examined, from the formulation of national policy since the 1980s to recent experiments in financing and accountability, efforts at promoting efficiency, and the conflict between traditional academic collegiality and imposition of government decision making. (MSE)

The history of direct government funding of research in Australia's higher education institutions is chronicled, focusing on the evolution of research policy and emphasis on excellence. The establishment of the Australian Research Council and its statement of specific mission and priorities is also detailed. (MSE)

Relevance of the intersection of sociology, statistics, and public policy to the study of quality control in three family assistance programs--food stamps, Aid to Families with Dependent Children (AFDC), and Medicaid--is reviewed using a study by the National Academy of Sciences of methods for improving quality control systems. (SLD)

Introduction of the Total Quality Management approach in college administration can create a new awareness of class distinctions among employees and a new demand for respect, dignity, and equity, all essential characteristics of an effective organization. Such employee empowerment has been effective at the University of Rhode Island. (Author/MSE)

The Smeal College of Business Administration at the Pennsylvania State University selected its advising center as the pilot unit for a continuous quality improvement project using Total Quality Management principles. It was found that a quality improvement culture evolves when team practices are carried into the everyday office environment.…

Oregon State University has created a permanent administrative position responsible for providing universitywide administrative and technical support for implementation of Total Quality Management. Introductory, strategic, team, and special-topic training are provided. Communication with the university community is a primary responsibility. The…