This study develops a model to examine the key drivers of users' continuance intention of e-learning, based on negative critical incidents (NCIs) standpoints. The developed research model is tested empirically using a field survey of 230 users. This study finds that users' past service encounters (NCIs), belief (perceived ease of use and…

This article proposes an approach for using cross-cultural dimensions exercises to improve and measure learning outcomes in international business courses. The following key issues are highlighted: (a) what are the targeted learning outcomes to be assessed, (b) how to measure the accomplishment of these learning outcomes, (c) the input measures…

Inside every airline magazine is an ad in which Chester L. Karrass insists, "You don't get what you deserve, you get what you negotiate." This suggests that the "art" of negotiation is more important than the substance of any issue under consideration. When it's time to negotiate at the author's college, the faculty union's "professional…

The American Association of Colleges of Nursing (AACN), which defines the expectations of a new baccalaureate-prepared nurse, includes a liberal education as a desired outcome for bachelor of science in nursing (BSN) graduates. A liberal education is thought to provide the professional nurse with the skills needed to practice nursing, including…

Teachers' responses to language classroom incidents depend on many factors, including the extent of their teaching experience. The question of how much influence teaching experience carries is important given that pre-service teachers have had limited opportunities to respond to day-to-day incidents that arise in classrooms. This paper reports on…

This paper estimates risk reductions for each layer of security designed to prevent commercial passenger airliners from being commandeered by terrorists, kept under control for some time, and then crashed into specific targets. Probabilistic methods are used to characterize the uncertainty of rates of deterrence, detection, and disruption, as well…

The purpose of this study was to explore the relationship between superintendent leadership and the operational processes of school improvement. School district superintendents (N = 226) from six southeastern states were surveyed concerning their leadership authenticity and school improvement practices. Descriptive statistics, analyzes of…

Recent neurophysiological advances may support the advisability of delaying decisions when possible and practical. An empirical study, based on an educational dilemma, compared the outcome of postponing an educational decision overnight or for a longer period. 340 teachers read a report on an educational dilemma and gave an immediate opinion.…

Children and young people with learning disabilities who present sexually harmful behaviour are marginalised and do not always participate in community activities. This case study describes a multi-component intervention that successfully reduced the sexually harmful behaviour of a 16-year-old boy with a mild learning disability. The intervention…

Using the critical incident approach, preschool teachers at 10 preschools in Sweden were asked to describe their work with respect to ethnic and cultural diversity. The study attempted to provide insights that go beyond commonly used models of intercultural sensitivity and intercultural competence (e.g. Gudykunst and Kim; Landis, Bennett, and…

This study contributes to the body of knowledge of police-citizen contacts by investigating perceptions and behaviors during encounters that result in physical resistance and force. The authors use the accounts literature as a way to understand police-citizen interactions. The data include interviews with citizens who resisted or were accused of…

Intercultural competence is an increasingly desired and necessary skill in a globalized world. While competence is a complex concept to define and assess, this study examines specific dimensions of the intercultural learning of students in the School of International Studies (SIS) at the University of the Pacific. Students undergo both an…

Geoscience faces dual recruiting challenges: a pending workforce shortage and a lack of diversity. Already suffering from low visibility, geoscience does not resemble the makeup of the general population in terms of either race/ethnicity or gender and is among the least diverse of all science, technology, engineering, and math fields in the U.S.…

This study provides an overview of Information and Communication Technology (ICT) in Library and Information Studies (LIS) education in Thailand, focusing on challenges and pressures in the information environment of Thai LIS faculty members. This study employed a qualitative research approach, naturalistic inquiry, and inductive data analysis.…

Critical Reflective Practice (CRP) has a proven reputation as a method for teacher-researchers in K-12 classrooms, but there have been few published examples of this method being used to document school leaders' work-based practice. This paper outlines adaptations made by the author from an original CRP method to a Critically Reflective Leadership…