Some organizations are having difficulty with the Total Quality Management (TQM) approach. Problems appear to come from reliance on prepackaged TQM programs, large-scale, diffuse implementation, mass training programs, measurement paralysis, overemphasis on tools, process selection, outmoded reward structures, and simplistic views of change and…

The Japanese model of business management and Total Quality Management principles being applied to higher education as well as businesses are often ineffective because of the application of packaged ideas without consideration of the subtleties of individual organizations. The cowboy model of teamwork stresses the individual's role and better fits…

The provost of Towson University, a Maryland state university, analyzes why his institution employs part-time faculty, discusses problems and solutions, and makes recommendations for longer-term policy development to assure quality education. It is argued that part-time faculty are critical to university operations, providing an economic base that…

Liberal arts colleges face a public skeptical about rising college costs, and pricing policies that seem unfairly "redistributive;" an education economy in which new information technologies are transforming how and why people need schooling; and a competitive environment that favors resource-wasting maneuvers to gain tactical advantage, rather…

The transcript of a debate within a group of specialists in translation is presented. The discussion addresses: translator "visibility" in translations and reader reception; the relationship of functionalism in translation, comparative linguistics, and intercultural communication; the client's power; literary translation; the…

Compares quality improvement and accountability processes in the United States and United Kingdom. For the United Kingdom, looks at quality audits, institutional assessment, standards-based quality assurance, and research assessment; in the United States, looks at regional and specialized accreditation, performance indicator systems, academic…

Use of the student portfolio as an assessment instrument in an interdisciplinary multimedia-development course is described. Guided by the principles of Total Quality Management (TQM), the portfolio is used both for continuous course improvement and for student self-assessment. The assessment portfolio is built on the Bloom taxonomy. A…

152 elementary students age ranged from 8 to 11 were studied on their affective and social domains in a school with an inclusive policy in Hong Kong. Five questionnaires from the Assessment Program for Affective and Social Outcomes (APASO) [EMB (2001) Manual for Assessment Program for Affective and Social Outcomes. "Quality Assurance…

As awarding bodies modernise their procedures and incorporate elements of e-assessment into their qualifications, e-portfolios are emerging as a popular method of allowing candidates to display their abilities. All major United Kingdom awarding bodies now accept evidence from e-portfolio products for at least some of their qualifications. Although…

The process of classroom observation is experienced by all, teaching in further, adult and higher education. This will either be as part of the organisation's quality assurance procedure, in-service staff completing teaching awards or the training of pre-service student teachers. Given its evaluative nature, it is a practice that generates strong…

In summer 2004, the Head Start Bureau funded 24 Early Head Start programs to implement the Enhanced Home Visiting Pilot Project, an initiative designed to support the quality of care that kith and kin caregivers provide to infants and toddlers enrolled in home-based Early Head Start programs. At the same time, an evaluation of these pilot programs…

Among many publicly-funded school choice initiatives that have earned Florida the label "school choice central", none has reached as many children and families as charter schools. Charter schools have flourished in Florida largely because of the state's rapid population growth: many of the districts that are experiencing more than a 10…

This paper provides information about the development of a successful quality-assurance process in the New South Wales, Australia, school system. In 1992 the New South Wales (NSW) government announced its commitment to a program of quality-assurance reviews of schools. During that year, approximately 100 meetings were held with principals, school…

The mission of this book is to facilitate effective instructor-student partnerships through the study of total quality management (TQM) principles and to demonstrate to instructors how they can make a difference in their classrooms, institutions, and communities. It uses an educational approach that actively involves students in the learning…

A study of a continuous quality improvement effort at Auburn University (Alabama) is reported. The study investigated variables predicting which students are at risk of failure. Data were drawn from the records of pre-engineering students enrolling at the university in fall terms of 1991 and 1993-95 (n=2,505). Data sources included achievement…