Purpose: The past decade has seen a proliferation of research on service quality in education. However, little attempt has been made to understand the impact of student perceived service quality on sustainability practices of the university or the effect of such practices on student satisfaction. To bridge this gap, this paper aims to propose a…

When librarians at Oklahoma State University (OSU) began creating services to support data intensive research they found plenty of published guidance about doing surveys and outreach to get started. However, they also found that offering the prescribed workshops and consultations didn't assure that researchers would use them. A Sparks! grant from…

The aim of the study is to understand the effect of Internet addiction on student's academic engagement. There are numerous studies explaining the negative relationship between Internet addiction and academic performance still very few studies could explain how the excessive use of the internet disrupts students' academic engagement. This study…

Internships provide professional preparation for aspiring sport management professionals, because they allow for professional and personal growth, as well as for being exposed to a professional work environment. Unfortunately, part of the exposure to a professional work environment also means being subjected to its negative aspects, which include…

Gaining insight into course choices holds significant value for universities, especially those who aim for flexibility in their programs and wish to adapt quickly to changing demands of the job market. However, little emphasis has been put on utilizing the large amount of educational data to understand these course choices. Here, we use network…

System governing boards fulfill roles as both regulators and protectors for their multiple constituent campuses. While centralized control provides many benefits to institutional members, such advantages are also be accompanied by limitations upon campuses to pursue expanded missions, fully compete, and spend according to individual rather than…

Artificial intelligence (AI) technologies are one of the top investment priorities in these days. We expect that by 2030, some 800 million jobs will have disappeared and taken over by machines, and artificial intelligence will reach human levels by around 2029. Continuing this train of thought to 2045, we will have multiplied the intelligence, the…

This book is a compilation of tools, techniques and frameworks for use in the field of entrepreneurship and innovation (E&I) education. Developed and honed over the past two decades, these teaching approaches are combined with well-versed practical insight. As professors know all too well, the human brain cannot articulate more than three or…

Located in the suburbs of northern Kentucky, just minutes away from Cincinnati, Northern Kentucky University (NKU) serves over 15,000 students from across the state and beyond. In 2018, while celebrating its 50-year anniversary and closing out its current 6-year strategic plan, the college welcomed a new president with a bold vision. Feeling a…

Numerous amounts of research have been invested into secondary co-teaching. However, results show that secondary co-teaching is not effectively occurring despite volumes of research information. Increased assessments, scheduling difficulties, and a vast curriculum are factors making co-teaching difficult. Another phenomenon found in secondary…

Academic librarians, like so many others in the higher education and library sectors, have discussed equity, diversity, and inclusion for many years. A number of prominent initiatives have worked to address these issues across the profession and within individual institutions. Yet, libraries have struggled to make progress on these stated values,…

Evidence existed to support effective character education efforts, though there were no previous known studies that presented findings on the common practices school principals took in the implementation process. In this study, the researcher utilized an exploratory collective case study qualitative research design to explore the process of…

The purpose of this study was to explore the experiences and perceptions of African American administrators -- particularly in relation to upward mobility, perception of value, and challenges faced -- who are employed by predominantly White institutions. In this qualitative study, I interviewed ten administrators from eight different universities.…

School systems have been faced with the attrition of male educational leaders in school districts. In particular, male educational leaders in the Maryland school district are pursuing non-educational leadership career paths instead of educational leadership career paths. Thus, the purpose of this qualitative, descriptive phenomenological study was…

The business/management problem addressed in this study is that as a result of the lacking organizational approach to service, the community college student experience in pre-learning service are inconsistent, contributing to the decade-long enrollment decline, resulting in fiscal challenges. The purpose of this qualitative systematic review is…