Examines the implementation of quality programs in four organizations; the communication used to introduce the programs and to encourage employees to participate; and employees' perceptions of the programs, implementation activities, and change agents. Presents four key themes that emerged: creating and communicating vision; sensemaking and…

Examines contributions of academia to widespread underperformance and failure in information technology investments. Cites the dominance of economic-technological considerations over human-organizational ones. Concludes that interdisciplinary collaboration and dialog are needed to integrate the knowledge and expertise of information technology and…

Discussion of emerging higher educational organizational structures focuses on the increasing importance of distance education. Considers the emerging organizational landscape, three types of network organizations, six organization archetypes, organizational forms that support distance education, and implications for higher education planners. (DB)

Critically examines the emerging dominance of vocationalism in education, supported by discourses of globalization and the "Risk Society." Analyzes "knowledge games" in vocational education and practices that seek to train workers to perform as economic/productive units in the marketplace. Urges development of creative,…

Argues for reconceptualizing leadership. Reviews existing dualisms and possible substitutes for leadership. Rejects these in favor of organizational leadership as a distributed, rather than focused, phenomenon. Evolving divisions of labor in organizations are the prime mover for tracking emerging patterns of distributed leadership. (Contains 59…

Explores the concept of the "professional" in librarianship, the right mix of professional and support staff in libraries, librarians doing clerical work, professional credentials, and staffing changes resulting from technological advancement. (PEN)

Describes Working to Achieve Visions of Excellence (WAVE), the change process used at the Savings Bank of Utica to achieve optimum team management. (JOW)

Considers issues involved in the change process within organizational culture. Highlights include adopting an appropriate management style; evaluation of performance; aspects of change; implications of change for people management; degrees of change; resistance to change; and an example of planning and implementing a new information technology…

Discussion of the restructuring of organizations focuses on some of the factors leading to changes in the organizational structures of academic libraries and provides an overview of trends discernible in North America. Considers possible future developments that might radically alter the organizational structures of academic libraries. (Author/LRW)

Case studies explored issues between medical schools and parent universities and strategies used to resolve them, including changes in governance, organization, and management of medical schools (such as unified authority for health affairs, reengineered administrative systems, and increased autonomy in decision making). Concluded these strategies…

Presents a framework for the study of professional development and proposes that key factors that affect student achievement be conceptualized as school capacity. Makes the case that professional development be designed to enhance three dimensions of capacity: (1) staff knowledge, skills, and dispositions; (2) school professional community; and…

Discusses barriers to the implementation of quality management in the library and information science sector in Europe. Topics include Total Quality Management and other business experiences, an information quality infrastructure, supplier/customer relations, customer satisfaction, and a European Quality Model. (LRW)

An Australian educator's examination of cooperative education in Canada and the United States considers the contrasting perspectives of co-op stakeholders and suggests that guidelines rarely focus on learning outcomes and processes; co-op administrators have different priorities than adult educators; and there is a need to question existing…

Describes how Deer Park School District, Long Island, New York, is saving money while boosting efficiency by centralizing its high-volume printing and duplicating operations. The new arrangement saves space, time, and expenses. (LMI)

Notes that corporate documents of a women's clothing company changed in one season from relatively outdated designs to more updated, professional layouts but the content changed very little. Contends that the document redesign indicates a move to a more feminist outlook for the company. Describes how the document design represents a slow change…