This study, conducted through Arkansas State University and the University of Central Arkansas, examined parents' perceptions in the initial year of a three-year period (2004-2007) to determine whether public schools have made progress in their implementation of the parental involvement programs mandated by Arkansas Act 603 of 2003 (known as the…

The conceptualization and empirical assessment of service quality in juvenile justice remains limited. There are few reports on programmatic attempts to assess satisfaction in juvenile justice programs or attempts to include what constitutes quality of service from multiple customer perspectives. This article describes a potential model, the Gap…

In order to evaluate the effects of an integrated curriculum on the learning of popular music, the Sting Curriculum was designed for senior secondary students of mixed ability. This nine-week program was presented to a sample of students aged between 16 and 18 years in urban Sydney (Australia). This article draws on some of the results from this…

International students in institutions of higher education in English-speaking countries make valuable educational and economic contributions. For these benefits to continue, universities must become more knowledgeable about the adjustment issues these students face and implement appropriate support services. This review identifies factors that…

The article reports on research conducted in Zimbabwe's 11 universities between 2001 and 2003. The research was aimed at finding how vice chancellors and internal marketers perceived the marketing concept and its organization within the universities including the extent to which prospective university customers considered the arrangements for…

A student's behavioral performance within the classroom is influenced, in large part, by the interaction that student has with the learning environment and the people in that environment. Identifying antecedent variables that effect student performance enables practitioners to set the stage for prosocial behavior and academic learning. One…

Purpose: Organizational citizenship behavior (OCB) has received much attention in the past decade as scholars have recognized its significant impact on the success of organizations. The current study seeks to enrich our understanding of citizenship behavior in the school setting by identifying the main factors that may enhance this behavior among…

This paper is an "evaluation" study in the form of an extensive "case study" of one particular business school in Greece. Its alleged contribution focuses on the conclusions it hopes to draw in relation to the evaluation research methodology, based on the case evaluation research, experimenting with the use of students' ratings…

Six years ago, the Division of Education at Indiana University East began the process of developing a performance-based program consistent with its division's conceptual framework, the Interstate New Teacher Assessment and Support Consortium (INTASC) principles, and Indiana state standards. One component of the state mandate is that all teachers…

The nature of quality teaching and learning in higher education has been subject to ongoing research and debate. In distance learning programmes, "teaching" comprises several distinct tasks including the provision of distance learning materials and the support of students' learning when they are away from the campus. This study examined the nature…

Purpose: The university environment is experiencing important changes that have to be managed in order to ensure the university's survival. One of the most notable changes is the appearance of a new kind of student who wants to update and/or expand his/her knowledge. This has caused universities to expand their educational offer through seminars,…

Currently, there has been substantial interest, in Australia and internationally, in policy activities related to outcomes-based educational performance indicators and their link with growing demands for accountability of teachers and schools. In order to achieve a fair comparison between schools, it is commonly agreed that a correction should be…

When Zimbabwe gained independence in 1980, the government started a massive expansion of the education system. Two decades later, the country's literacy rate had risen to one of the highest in sub-Saharan Africa. However, the same cannot be said for special education. This paper examines the development of the education system in Zimbabwe with…

For anyone in a leadership position, responsible for the performance of others, there is always an obvious concern with the quality of the work performed and the adherence to the mission, vision, values and culture of the organization. Traditional methods of assuring quality performance include some form of performance appraisal, giving feedback…

Chinese traditional and contemporary families are introduced specific to their structure, cultural background, and socioeconomic status and gender roles, followed by an introduction to the relationship between family-centered practices in early childhood special education (ECSE) and current practices in China. Given the specific characteristics of…