The process of making better people managers was examined. Data were collected through interviews with managers and staff at five case study organizations in the United Kingdom and through interviews with a sample of business schools and management developers. The study established that managers must be able to do the following things: (1) empower…

This volume in the Research in Management series is devoted to the field of leadership--a look at where it has been and where it seems to be going. A "Foreword" (Linda L. Neider, Chester A. Schriesheim) is followed by seven chapters highlighting creative, new looks at leadership and adept analyses of leadership theories that have already…

The Southern Regional Education Board has embarked on a yearlong study of educational leadership in light of states' new accountability systems and standards. The effort aims to answer questions raised by this changing leadership role: What do we want school leaders to know and be able to do to improve student achievement? How can these qualities…

The Anne E. Casey Foundation (AECF) funded replications of effective jobs projects to achieve better job placement and retention for low-income, young adults. The six projects funded, collectively called the Jobs Initiative (JI), in Denver, Milwaukee, New Orleans, Philadelphia, Seattle, and St. Louis, used an outcomes framework developed by The…

Accountability in career counseling is receiving increased attention. However, few organizations have specific guidelines for the delivery of career counseling. This digest describes a workbook, developed in Canada, which furnishes a practical, valuative approach for support organizations that provide career counseling services. The procedures in…

Unless there is a fundamental change in business practices and the education system, millions of American university and high school graduates will be unable to find challenging, well-paying work. The dilemma is that there are many well-qualified graduates and too few jobs. This book explores a number of critical issues for today's schools and…

This guide draws on case studies to identify lessons for small and midsized firms who wish to improve the quality of their services and facilitate change. Following an introduction, section 2 describes the context in which the research was undertaken after a needs analysis was conducted of small and midsized businesses and service providers, and…

Trustees at three small, independent colleges were interviewed to determine how trustees could contribute to a college's revitalization. Based on these interviews, several ways in which trustees can help individually and collectively with a college's revitalization were identified. The three colleges were located in different states and regions…

Managerialism is an ideology with two distinct claims: (1) efficient management can solve almost any problem; and (2) practices that are appropriate for the conduct of private-sector enterprises can also be applied to the public sector (Rees, 1995). This paper examines these claims in relation to education as a public service. Specifically, the…

This document presents the history of the first 50 years (1945-95) of the Mountain Plains Adult Education Association (MPAEA). The MPAEA, which includes adult education leaders from the states of Arizona, Colorado, Idaho, Montana, Nevada, New Mexico, Utah, and Wyoming, strives to ensure that every adult is prepared for a lifetime of learning and…

This document presents the history of the last five years (1996-2000) of the Mountain Plains Adult Education Association (MPAEA) through summaries and photos of the yearly conferences held between 1996 and 2000. The MPAEA, which includes adult education leaders from the states of Arizona, Colorado, Idaho, Nevada, New Mexico, Utah, and Wyoming,…

A four-phase study was conducted in Great Britain to determine what executive coaching is, why organizations use it, what issues are involved, and where executive coaching fits in terms of management learning theory. Data were gathered through a literature review, in-depth interviews with management development specialists and others in…

The factors contributing to organizational learning in police units in Finland and elsewhere were examined to find strategies to improve the prerequisites of learning and compare linear and nonlinear methods of modeling organizational learning prerequisites. A questionnaire was used to collect data from the 281 staff members of five police…

This packet contains three papers from a symposium on cross-cultural issues in human resource development (HRD). The first paper, "The Perceptions of Physical Therapy Students Regarding the Provision of Transcultural Care" (Theresa J. Kraemer), examines the perceptions of 12 entry-level master's degree program physical therapy (PT)…

This report examines how adopting the shared services model of human resources (HR) services delivery can help businesses achieve better alignment between their HR service and specific business needs. Chapter 1 provides background information on the research project underlying this report, which included the following data collection activities:…