This guide presents ideas on communication for managers who work with young, entry-level workers in small businesses. The guide is designed to help managers (1) understand how perceptions of the same message differ; (2) recognize barriers to good communication and ways to eliminate them; and (3) construct messages so that they will be understood…

This report (1) examines the latest developments in educational administration preparation, (2) provides an overview of educational administration programs in Georgia, and (3) identifies and reviews a sample of educational administration programs nationally. Chapters 1, 2, and 3 are titled as follows: "Public Concerns: A Focus on School…

Despite the fact that teacher evaluation has long been a factor in the areas of promotion and salary increase, the proposed statewide implementation of a teacher assessment plan (the Mississippi Teacher Assessment Instrument) has aroused anxiety in Mississippi's educational environment. It is therefore critical that principals actively promote a…

This learning unit on needs and rewards is one in the Choice Series, a self-learning development program for supervisors. Purpose stated for the approximately eight-hour-long unit is to enable the supervisor to understand and list the needs that influence work behavior and devise ways in which a work system can be both productive and rewarding for…

This learning unit on using graphs is one in the Choice Series, a self-learning development program for supervisors. Purpose stated for the approximately eight-hour-long unit is to enable the supervisor to look at the usefulness of graphs in displaying figures, use graphs to compare sets of figures, identify trends and seasonal variations in…

This learning unit on computers is one in the Choice Series, a self-learning development program for supervisors. Purpose stated for the approximately eight-hour-long unit is to enable the supervisor to identify the components of a computer system, establish benefits to be obtained from using a computer, understand how a computer can provide…

One hundred vocational administrators in Alabama responded to a questionnaire designed to determine the following: (1) the administrative tasks performed by secondary-level vocational education administrators; (2) the administrator tasks performed by deans of instruction in teachnical colleges; (3) the perceived competency level of administrators…

The design and results of a program evaluation of the Department Chairpersons Project in Florida are examined. The objective of the 1982 project was to design and test a model for planned change in higher education using Florida's university chairs. After presenting the history of the project, the following major project goals are described:…

This report profiles the activities and responsibilities of senior restaurant personnel (managers and headwaiters) in three industry sectors--hotels, upmarket restaurants, and popular/fast food outlets--in Ireland. It was commissioned by the National Craft Curricula and Certification Board in order to gather information that could be used for…

In the past, many communication consultants have been "speech coaches," who helped clients to organize messages, construct arguments, and deliver speeches. Today, however, the role of communication specialists as management consultants has broadened in scope. To accommodate the demands of this enlarged role, communication consultants…

This paper reports on a study designed to investigate the perceptions of conflict and coping by superintendents in Western Pennsylvania. Twenty-eight superintendents (13 former superintendents and 15 currently active superintendents) were interviewed. Triangulation was utilized to determine the credibility of the interview data. Common themes of…

The results of a study of the market for university-based education programs for executives and managers is presented. Study objectives were to profile corporate use of various executive and management education programs, profile characteristics of university-based executive education programs currently offered, and identify trends and unmet needs…

Basic information is presented on what students want from the Masters of Business Administration (MBA) degree and what they expect from their post-MBA employment. It is based on the Graduate Management Admission Council's New Matriculants Survey which gathered data on 2,053 first-year students at 91 U.S. graduate schools of business and management…

In three parts, this book intends to present and illustrate a way of understanding the field of school administration and the work of administrators as craft within the context of how administrators function daily. Part 1 argues for school administrators to perceive their work as craft. Part 2 describes administrators' work as craft in action and…

The McDonald's Executive English Course was developed by Carleton University's Centre for Applied Language Studies in response to a francophone supervisor's request. As a basis for course development, information was gathered on English language use on the job, the level of English proficiency needed, and the personalities, backgrounds, and goals…