At Fox Valley Technical College (Wisconsin), application of Total Quality Management (TQM) brought positive outcomes and other effects. Areas in which TQM was used are considered, including admissions, employee safety, customer focus, policy formation, management performance appraisal, student services, creation of a self-managing class, TQM for…

Highlights findings on campus climate from 30 years of the Cooperative Institutional Research Program and significance for higher education institutions in the next decade, focusing on relationship between student characteristics and campus climate as reflected in college choice and access, financial concerns, majors and career plans, values and…

How institutional research can improve the quality of institutional performance of colleges and universities in the face of funding constraints is discussed. An example of the use of instructional research to assist in documenting institutional quality in Australia is noted. Institutional research uses data collection, analysis, and interpretation…

This book provides conceptual and practical strategies for the data and information collection and analysis needs of a diverse group of institutions, ranging from small rural community colleges to large urban research institutions. The model framework is designed for use by any size or type of institution and gives a broad overview of various…

This book is a guide to seeking and obtaining funding for research from corporate industry sources. The process outlined in the book can be used by researchers of any discipline in any type of research institution. Part 1 discusses the key to getting industrial support, developing good interpersonal relationships with people in companies. Part 2…

This document contains formal papers, keynote speeches and selected panel presentations delivered at a conference that addressed the issues, responsibilities and challenges faced by institutional researchers now and in the future. Papers are as follows: "Attrition and C.I.R.P. Correlates of a Measure of Self-Confidence Regarding Transition…

Enrollment management is defined as coordinated effort to influence the size and characteristics of an institution's student body through recruitment, admissions, pricing, financial aid, advising, and other policy choices. Enrollment managers must understand the forces that influence individual decisions about college choice and persistence. One…

This volume presents papers from a 1988 conference on collegiate student financial aid which focused on trends in the cost of higher education, student loan defaults, trends in borrowing, the impact of congressional legislation, and state-level financial aid research. The papers are grouped in five sections corresponding to the five topics, and…

A rapid decline in the number of private liberal arts junior colleges is forcing educators to examine the status of this special sector of higher education. This monograph focuses on the history and future of these colleges in higher education, the marketing of private junior colleges, institutional assessment, church-related colleges, computer…

The College Scholarship Service guide to implementing financial aid data processing systems is presented, based on conferences that promoted information exchange between data processing and financial aid administrators. The following topics are addressed: long-range planning, the rationale and organizational basis for financial aid, specific…

The purpose, audience, methodology, and statistics of classroom utilization reports used at the University of Colorado, Boulder, are examined with a view toward an evolving report on a schedule of classes. Utilization reports from the past decade are examined in terms of information attributes discussed by Kleijnen (1980). A computer-generated…

The use of an expectancy-value model, common to consumer marketing studies, in analyzing the market position of Cleveland State University was investigated. Attention was focused on showing how consumer attitude concepts and methodologies can be used in developing a strategic marketing plan. Six populations were identified as groups important to…

Attitudes of college seniors toward Saint Mary's College were surveyed in 1981. Of the 403 surveys, 175 responses were obtained. The following areas were addressed: choice of major/career, satisfaction with assistance in choosing a major or making educational plans, plans for the future, evaluation of major program, evaluation of programs abroad,…

The methodology used by West Virginia University (WVU) to identify areas of potential discrimination in hiring practices is described. WVU uses the mathematical method suggested in the U.S. Department of Labor's "1979 Guide to Fair Employment Practices" to monitor faculty hiring and to determine discriminatory hiring practices. This…

The opinions of students, faculty, and professional associations concerning the role of the University of Alberta in the development of ethical standards were examined by a Senate Task Force on Ethics. One objective was to raise awareness about ethical issues related to teaching, research, community service, and other activities. Reasons for a…