The purpose of this phenomenological, qualitative study was to investigate how district leaders' support is perceived by district pupil personnel service (PPS) leaders in the areas of ethical leadership, district policies and practices for special education programs, and how that may contribute to a culture of inclusivity. One on one interviews…

A systematic review of the literature (1965-2022) and meta-analysis were undertaken to compare the school readiness skills of children participating in public pre-kindergarten (pre-K) or Head Start. Seven quasi-experimental studies met the inclusion criteria for the meta-analysis and 38 effect sizes were analyzed. Results indicated no reliable…

Children with autism spectrum disorder have unique needs during medical procedures involving anesthesia. However, with early patient identification, provider champions can adapt their practice to better serve this population, thereby improving patient satisfaction and outcomes. This article describes a novel protocol developed by an anesthesia…

During the COVID-19 pandemic, many undergraduate internships, including the National Science Foundation (NSF) Research Experiences for Undergraduates (REU) programs, were canceled or moved online. Although several studies have examined student success during the online transition, less research has examined how REU programs have changed from this…

People with intellectual and developmental disabilities (IDD) are frequent users of health services. We examined how their service utilization of emergency department (ED), inpatient hospitalization, and primary care physicians changed as they transitioned from fee-for-service to Medicaid managed care (MMC). Our results showed that MMC reduced the…

Purpose: The purpose of this paper is to investigate and report students' perception of service quality in a university by examining the perceptual context of service quality with respect to students' loyalty behavior, image of the university and culture/values. Design/methodology/approach: A research framework is developed for quality assessment…

Maximizing the positive impact of first-year experience (FYE) courses on students relies on effective collaboration between academic and student affairs. Professional development activities, especially with faculty, can be difficult to institute as power struggles, discordant goals, and unclear expectations abound. A Learner-centered Professional…

The student body in many higher education institutions (HEIs) has become more international, although student services are often offered in a generic one-size fits all approach. Traditionally, student services served as a key indicator of student satisfaction and influenced the mobility of international students' choices regarding study programme,…

PACE Center for Girls is a Florida-based organization that provides academic and social services to girls of middle school and high school age. Girls who attend PACE have a specific set of characteristics that put them at risk of involvement with the juvenile justice system and other negative outcomes. PACE seeks to reduce the likelihood of…

Integrated Planning and Advising for Student Success (iPASS) is an initiative funded by the Bill & Melinda Gates Foundation to support colleges seeking to incorporate technology into their advising and student services. In iPASS, such technology is intended to increase advising's emphasis on a student's entire college experience, enabling…

In 2012, more than five percent of all postsecondary students were veterans or currently serving in the military, and 43% attended a public 2-year institution (Ahern, Foster, & Head, 2012). The Collegiate Veteran Affairs Program, at a public 2-year college in the southeastern part of the United States, serves as the point of contact for…

This study examines the challenges and stressors Chinese international undergraduate students face while attending the University of Missouri-St. Louis (UMSL) in relation to their study abroad experience. Surveys were initially used to gather information and to gauge students' familiarity and use of university support services available to help…

The practice of Social Prescribing as a means of enabling improved quality of life, especially those with long term conditions, is still a 'work in progress'. Using appreciative action research methods, practitioners involved in commissioning or providing social prescription services can learn important lessons from the experience of…

Service-learning, a growing pedagogy in higher education, provides opportunities for students to contribute to communities and to reflect upon experiences ranging from direct service to advocacy. Librarians have an important but underutilized role in supporting service-learning as they contribute to institutional missions and the public purposes…

Library quality is no longer evaluated solely on the value of its collections, as user perceptions of service quality play an increasingly important role in defining overall library value. This paper presents a retooling of the LibQUAL+ survey instrument, blending the gap measurement model with perceptual congruence model studies from information…