This guide is intended for use in conducting an eight-session workplace literacy course that will help employees in the manufacturing and service industries acquire necessary job-specific telephone usage skills. The instructional materials included in the guide are designed to teach students to accomplish the following: use professional answering…

This guide is intended for use in conducting a six-session course that will help employees in the manufacturing and service industries get the most out of their work day. The instructional materials included in the guide are designed to teach students to accomplish the following: analyze their daily routines, understand the effect of mental…

This workbook, designed for workplace literacy courses, covers effective reading and writing. Introductory materials include objectives, a topical outline, sources, and information on time for the course and continuing education credits. The 16 sessions of the course cover the following topics: job terms; abbreviations, acronyms, and pictorial…

This workbook, designed for workplace literacy courses, contains materials for a mathematics review course focused on helping participants understand the meaning of numbers and arithmetic operations. Strategies are provided for increasing accuracy when doing computations with whole numbers, decimals, and percents. Applications to real work…

This workbook, designed for workplace literacy courses, contains materials for a mathematics review course of basic number concepts focused on helping participants understand the meaning of numbers and arithmetic operations. Strategies are provided for increasing accuracy when doing computations with whole numbers, decimals, and percents.…

This checklist is designed as a tool for individuals involved in developing, evaluating, and enhancing workplace education programs. Program planners may use the checklist to determine the nature of recommended program components and evaluation tools, and persons involved in active workplace education programs may use it to make benchmark…

The successes and challenges of the Arlington Education and Employment Program (REEP) Workplace Literacy Project in Virginia are described in this evaluation report. REEP's federal Workplace Literacy Project Consortium is operated as a special project within the Department of Adult, Career and Vocational Education of the Arlington Public Schools.…

This evaluation guide resulted from a 2-year project that conducted literacy audits at 10 manufacturing companies, assessed 3,291 workers, developed customized assessments and curricula, and provided 104 courses to 948 participants in the Chicago area. The guide is a hands-on resource to assist companies, unions, or educational agencies in setting…

English for Specific Purposes (ESP) programs, characterized by the special needs of the language learners, are described and a review of the literature on a functional-notional approach to the syllabus design of ESP programs is presented. It is suggested that effective ESP programs should teach the language skills necessary to function and perform…

This is an evaluation report of the California Human Development Corporation (CHDC) Rural Workplace Literacy Project targeting migrant farmworkers. The program provided bilingual instruction in 15 worksites tailored to job-related literacy needs. Evaluation data were gathered through interviews, test results, observation, and an in-class…

This report describes the outcomes of a project designed to aid agricultural workers in their transition to hotel jobs. Displaced workers (predominantly Filipino) from a Dole plantation were forced to seek employment in new resorts on Lanai. The goals of the project were to: (1) qualify former Dole employees for jobs in the newly-developed resort…

Based on a series of clear lines workshops, this guide about clear language in the workplace was written for people concerned about literacy and clear communication at work. The materials and activities help not only people with reading problems to design documents, memos, letters, and bulletins, but help, also, people who read well. The guide's…

This index of workplace and adult basic skills computer software includes 108 listings. Each listing is described according to the following classifications: (1) teacher/tutor tools (customizable or mini-authoring systems); (2) assessment and skills; (3) content; (4) instruction method; (5) system requirements; and (6) name, address, and phone…

This document is the final report of the first year's operation of a project designed to train literacy and adult education providers and organizations in business, industry, and labor to develop and implement effective workplace literacy programs. The program, which operates in Pennsylvania on the state and regional levels, initiates the…

This article is devoted to explaining the use and misuse of standardized tests in adult literacy programs. Among the topics covered on that subject are why the tests are of such interest among adult educators: because the authority vested in these tests can determine the way programs are developed, what is taught, the climate of teaching and…