For a good handspring vault the gymnast should reach the horse with good upward velocity and proper body angle. (JD)

This paper explores the potential of a poststructuralist and rhetorical analysis in appreciating more fully the discursive work of assessment tasks as mechanisms of power/knowledge within discourses of professional development. It is argued that such analysis may reveal detail in the way in which assessments work as material elements within a body…

This study used the critical incident technique to investigate what helped and hindered unemployed and career-changing people in implementing the action plans they developed while participating in career or employment counseling. Information from interviews with 23 women and 16 men generated 9 categories of helping incidents and 9 categories of…

Disproportionately large numbers of Black youth experience repeated encounters with the juvenile justice system, and often these same youth present with a variety of school-related difficulties. Data from a sample of 842 Black males, assessed in five Ohio juvenile courts using the Global Risk Assessment Device (GRAD), are used to describe the…

The main aim of the study is to determine what kind of complaints students have, how universities react to these complaints, and how relevant reactions affect justice perceptions, complainant satisfaction, exit and negative word of mouth intensions of the students. In order to find out students' perceptions on university responses to their…

Purpose: The purpose of this paper is to present the findings of a "partnership-research" study of effective and ineffective managerial behaviour within the "local government" setting of the Wolverhampton City Council Social Care Department, and to describe how the research supports and challenges the organisation's existing…

To determine the degree to which PLAN (Program for Learning in Accordance with Needs) goals were attained, and to compare PLAN with a more conventional educational program used in control classes, the critical incidents method was used. PLAN goals are development of student self-responsibility, self-management, and resourcefulness. (NH)

Obtaining the intrinsic rational validity Ebel describes (TM 508 146) requires several steps that have been neglected in developing tests of ability. These include defining and describing the behaviors that demonstrate possession or lack of the ability, analyzing behaviors, translating the analyses into specifications for test items, and writing…

Generated typology of accounts of specific behaviors that cause problems and prevent successful work group meetings. Administered self-reports to participants (N=569). Found problems stemmed from ineffective interpersonal communication skills even though participants attributed problems to task and structural difficulties in premeeting phase.…

Discusses the role of managers as coaches in organizations that aspire to become learning organizations and reports the results of a qualitative critical incident study that investigated the triggers for coaching and the outcomes of coaching interventions for the individual employee, manager, and organization in terms of performance. (Author/LRW)

This article uses small-scale research based on critical incident analysis to throw light on the importance of the role of the deputy head in primary schools. It suggests that deputies are frequently left alone and exposed to manage potentially very serious situations, and that both aspiring deputies and those new in post need specific training.…

Academic peer mentoring programs have gained a firm place in higher education student support over the last couple of decades. One such program, Supplemental Instruction (SI), has been extensively evaluated as particularly effective in the United States and has subsequently figured in recommendations for adoption by both Australian and New Zealand…

The purpose of the present study was to identify and investigate critical incidents at school that require ethically sensitive teaching. This kind of knowledge is needed in teacher education to prepare future teachers for their profession. The data included narrative interviews with 12 teachers from four urban schools in Finland. Critical…

This article reports the results of the second phase of a three-phase study on the impact of the New York State's school libraries' services and resources on student achievement and motivation. A representative sample of more than 1,600 classroom teachers, students, and school library media specialists (SMLSs) from 47 schools throughout New York…

Despite the proliferation of taught masters courses, the experiences of masters students in general have received comparatively little attention within the research literature, and the dissertation process in particular has not been investigated extensively. The present article focuses on the findings of detailed interviews with 15 professionals…