This manual is designed for use in a four-session workshop to help new parking garage employees enhance their skills in the following areas: understanding the functions of parking employees, computing parking rates and filling out parking lot reconciliation forms, preparing miscellaneous parking lot forms and developing effective communication and…

An external evaluation of the Champaign County (Ohio) Workplace Literacy Project used the Triphase Evaluation process based on Stuffelbeam's decision-making model (1971). During the input phase, emphasis was on determining needs of workers and employers in order to develop a training program to meet specific identified needs. The process phase was…

The purpose of this publication is to inform the literacy field of the effect that recent political changes in the U.S. Congress could have on the literacy and adult basic education (ABE) fields, how the various legislative processes work, and how individuals in the literacy field can participate in the legislative process. The various steps in…

This document is the teacher's edition of a learning module designed to help nonnative English speakers develop basic workplace reading and writing skills. It was developed by educators from the Emily Griffith Opportunity School. The curriculum presented in the module is job specific and intended to serve as an example of how reading and writing…

A literacy/basic skills training project, revised to allow for the realities of the economic recession in New England, successfully trained 590 employees and 364 unemployed men and women. Revised positive outcomes included employment in companies outside the eight original companies in the project, enrollment in higher-level education and skills…

The Workplace Literacy Skills and Training Inventory was created as a needs assessment instrument to determine existing programs and services and current needs at workplace sites. Subjects were 64 representatives from businesses in Greene County, Ohio, randomly selected from the yellow pages. The framework for the inventory consisted of 16 skills…

A cooperative effort was made by the Chamber of Commerce and the Adult and Community Education Program to encourage and facilitate work force literacy in small and medium-sized businesses, industries, and government agencies in Gadsden County, Florida. Businesses that could benefit were identified through a business/industry questionnaire. Six…

This module is designed to enhance employees' problem-solving abilities by improving their communication skills. The module, which is designed to be presented by a single facilitator in six weekly sessions, focuses on three areas of communication: listening, discussing, and acting. Covered in the module sessions are the role of communication and…

This learning module is intended as a worksite-specific example of a curriculum that addresses the specific job-related language needs of nonnative speakers of English. The module, which is designed to be presented in three 10-week sessions, focuses on different parts of the work orders typically encountered by workers in two different departments…

This task analysis for positions at the ENRO shirt and tie manufacturing plant in Louisville, Kentucky, was developed to help teach English as a second language in order to improve communication in the workplace and prepare all employees for a total quality management model. The task analysis includes information about workers in the Raw…

This guide contains all instructor materials and requirements for the National Highway Traffic Safety Administration (NHTSA), Emergency Medical Dispatch (EMD) National Standard Curriculum. It includes lesson plans, instructional aids, and tools and supporting information designed to elevate trained and experienced public safety telecommunicators…

This companion document to the instructor's guide for a course designed to prepare employees for statistical process control (SPC) training given at their workplace by refreshing math skills and building the concepts and vocabulary necessary to understand SPC in manufacturing environments. SPC-Prep 1 addresses the math skills necessary to perform…

This course in interpersonal communication and problem solving is designed to be used in workplace education. It is based on responses from employees in businesses participating in workplace education. The course is organized into 11 classes of approximately 2 hours each that cover the following topics: (1) the communication process; (2) the…

A summary of state activities to serve the limited English proficient (LEP) adult population includes the following: (1) brief state-by-state descriptions of programs and services offered; (2) a table of educational program enrollment rates for all the states listed, the District of Columbia, and territories for July 1, 1987-June 30, 1988; (3) a…

This volume, part of a series of eight curriculum guides compiled by the Colorado Workplace Learning Initiative: 1991-92, contains two courses: workplace literacy for limited English proficient (LEP) persons and a General Educational Development Programs (GED)/English-as-a-Second-Language (ESL) tutorial with the Adult Literacy Network (ALN), a…