Discussion of multicultural workforces focuses on the need for reference librarians to increase their supervisory communication skills to effectively manage their departments. Topics addressed include cross-cultural communication; values of other cultures; listening skills; and speaking skills. (Contains seven references.) (LRW)

Higher Education's "accountability movement" is being accompanied by greater use of performance indicator systems in response to external mandates in the United States and Europe. These indicators are usually designed to examine institutional productivity relative to the public investment made in it, as contrasted with evaluation of…

Indiana University and the University of Delaware have begun to expand the notion of financial information management by the innovative use of computer and Internet applications. Widespread access to institutional information has advantages and disadvantages. At both institutions, information managers addressed administrative resistance but…

Discussion of the Rosenberger vs. Rector case, involving the ability of public universities to decide whether or not to fund religious speech, evaluates contemporary jurisprudence concerning the establishment and free speech clauses and applies theories in these areas to funding of student religious speech on college campuses. It also outlines…

Four articles address issues of collecting, compiling, reporting, and interpreting statistics generated by automated library systems for administrative decision making. Topics include using a management information system to forecast growth and assess areas for downsizing; statistics for collection development and analysis; and online system…

Presents the guidelines used to establish the "six to six" (morning to night) interdistrict magnet school both as a model for school restructuring and for desegregation. Included in the discussion are the background, underlying assumptions or theory, and the results. (GR)

A survey of 82 deans in universities in the United Kingdom investigated the responsibility of senior administrators and faculty in goal-setting and resource allocation, responsibility for various administrative functions, expectations about these roles in the future, perceived decision-making style of senior administration, and areas perceived as…

The organization of international educational exchange at the University of Limburg (Netherlands) is described, including both study abroad and programs for foreign students. It is concluded that, in recent years, a strongly decentralized organization has been most efficient and best at generating involvement of all levels and departments.…

UNESCO's recently implemented UNITWIN program of interuniversity cooperation around the world, particularly in developing countries, is described and its early accomplishments are assessed. The project is discussed in the context of general trends in higher education, including increased cooperation, growing educational needs, and demand for…

Describes the New York State Library's planning process and visions for its future in networked services. Topics discussed include roles for the library in a networked environment; leadership in networked services and training; network navigation; organizational response; services to state agencies and local government; and public kiosk services.…

The University of Massachusetts (UMass) approach to rapid development of an information warehouse to meet needs for executive information, decision support, and general management reporting is described. Logical, management, and technological infrastructure challenges are discussed. The approach taken, which delivers summary data first before…

Suggestions are offered to the college alumni editor for making an interview with the institution's chief executive officer (CEO) easier and more productive. Recommendations stress the importance of attitude, punctuality, preparation, use of listening skills, and professional demeanor. (MSE)

The new mission-linked accreditation standards of the American Assembly of Collegiate Schools of Business represent a fundamental change in how business schools operate. Emphases on strategic planning, stakeholder participation, faculty teams, and continuous improvement will encourage institutional cultural change and help faculty respond with…

Few graduate social work curricula include training in private practice. A study found that attitudes of social work faculty and students concerning this issue differ significantly. It is suggested that creative approaches for integrating the realities of professional practice with the traditional values and mission of social work be developed.…

An administration plan to discontinue the physics major at James Madison University (Virginia) has raised concerns about the president's leadership and management style, and the role of faculty in institutional decision making. Faculty were notified of the plan only after student leaders were told. (MSE)