Discusses issues in the management of volunteers in research libraries, outlining the benefits to volunteers and libraries, as well as potential hazards. The volunteer program at Chicago's Newberry Library is described, focusing on recruitment, job assignments, motivation, staff attitudes, retention and library benefits. (26 references) (EA)

Examination of retrenchment clauses in the faculty union contracts at 42 colleges and universities focused on implications for tenure rights and the roles prescribed for faculty and administrators. Concepts of financial exigency and shared governance are highlighted. Contracts were found to provide faculty with a limited and reactive role during…

In an effort to improve an introductory statistics course, one business administration professor incorporated Total Quality Management principles into his instruction of the course. The experience illustrates common pitfalls and some quantifiable positive change, and provides ideas for further improvement. (MSE)

An annual national survey on trends in college administration found administrators (n=406) viewed finances as a major concern on campuses. Few respondents rated their institutions high on response to women's issues, and, although many were hiring more women and minorities, a slowdown is anticipated. Extensive use of part-time faculty was reported.…

Application of the Total Quality Management approach to one aspect of the administration of South Bank University (England), the relationship between student as customer and university as supplier, is described. The technique includes development of service quality standards and agreements for each service, support, and academic department. (MSE)

Discusses the need at the University of Southern Mississippi library to review resource allocations among serials, monographs and standing orders, and to select an allocation formula. The supply and demand formula used, its implementation, and results in departmental purchasing power are described. (four references) (EA)

The University of Miami (Florida) has both institutional and department-specific task forces studying seven planning issues from different perspectives, to be coordinated with the central strategic planning process at the appropriate time. Issues include curriculum, interdisciplinary program development, administrative productivity, faculty…

Reviews research done in conjunction with educational reform in the Soviet Union, highlighting the work of the Academy of Pedagogical Sciences. Criticizes research for short-sightedness, lack of coordination, and failure to unite theory and practice. Delineates shortcomings and calls for greater integration and a broader, more creative vision for…

A government official in industrial relations and former university administrator chronicles the emergence of unions in Australian universities and discusses the current state of academic trade unionism, focusing on the restructuring of the compensation system and the problems resulting from the process. (MSE)

Reviews the history of American Indian education since 1889, focusing on the development of educational leaders and administrators. Discusses changes in federal educational policies concerning administrator training for American Indians. Contains 11 references. (SV)

Eliminating mandatory retirement for tenured professors will force institutions to reassess their relationships with older faculty. Institutions should not abolish or modify existing tenure policies, which might erode academic freedom, but should instead adopt and consistently apply performance review procedures. (Author/MSE)

Reviews effective schools research and discusses the theories behind it. Both the "empirical" approach and the multiparadigmatic approach have limitations. An evolutionary epistemology that interweaves qualitative and quantitative aspects of school effectiveness is preferable. People need realistic change models allowing them to balance…

An annual analysis of external factors affecting higher education and its governance identified five priority areas, in descending order of importance: (1) public opinion toward higher education; (2) family income and savings rate; (3) demographic trends, particularly concerning nontraditional students; (4) national educational policy; and (5) the…

Considers probable societal changes in the United States between now and the year 2000, including cultural pluralism, an increasingly older population, increased variety in the configuration of households, changes in the workforce, globalization, and shifts in education. Changes in libraries and in library and information science education are…

Describes the restructuring of the Samford University (Alabama) library based on Total Quality Management principles and discusses results of the reorganization. Selection of a planning committee is discussed; techniques for refining objectives and decision making are described; and the assessment of professional and support staff needs is…