Aviation is one of the most severely affected global industries by the COVID-19 pandemic, including passenger traffic, airport workforce, and operational processes: the total number of seats offered by airlines in 2020 decreased by about 50%, the number of passengers fell by about 60%, and this resulted in an estimated 371 billion USD loss in 2020…

With the increasing demographic diversity and critical focus on social justice in the United States, leaders are under significant pressure to integrate diversity, equity, inclusion and belonging (DEIB) strategies into their core operations and organizational culture. Challenged to think more critically about how to better prepare and support…

In this conceptual paper, we aim to revisit key research themes in contemporary organizational institutionalism and by doing this, redirect attention of scholars in public administration towards the most promising domains of application of institutional theory. We propose to shift attention from enabling and power-induced framing of institutional…

This article discusses the knowledge, skills, and mindsets necessary for careers in assessment. The authors outline strategies and techniques to rapidly transition and be successful in assessment roles. Finally, they prepare readers of this work to consider a succession plan for sustained excellence in assessment within their organization.

Following the refugee influx of 2015 and 2016, many German higher education organisations (HEOs) responded with support programmes for refugee students. In this context, refugees became formally and discursively differentiated from other international students. During later stages of the programmes, this differentiation became blurred, and…

The author describes and analyzes the application of an Appreciative Inquiry initiative in a student success unit called University College, an academic unit with approximately 60 staff members. The article addresses the decision to adopt Appreciative Inquiry as part of the change process; the introduction of AI to the staff; the enactment of the…

The number of mergers among higher education institutions in the United States has reached an unprecedented level. But unfortunately, the failure rates of these higher education institutions are no different. Increasing financial demands, population changes, and a deteriorating perception of postsecondary education are all contributing to the…

This ethnographic case study provides authentic insights into the intertextual negotiation processes for a particular merger-and-acquisition (M&A) transaction in the context of international legal practice, involving interdisciplinary legal and business professionals. Using genre and discourse analytical methodology, this study focuses on the…

Purpose: The competency trap can occur when organizations become resistant to change due to their existing competencies, leading to a culture of complacency and hindering adaptability and innovation. This paper aims to understand this trap and its hindrance to organizational learning and knowledge acquisition. The study aims to integrate employee…

As Environmental, Social and Governance (ESG) concerns become central to corporate strategy, business schools are increasingly tasked with equipping executives to navigate this evolving terrain. This study examines the competing educational logics shaping ESG executive education: a compliance logic emphasising regulatory adherence and technical…

In today's competitive and complex environment, school leaders require social influencing skills to mobilize schools to enable them to adapt to change. The schools' openness to change (SOC) is affected by the direction and strength of relationships between teachers and principals in the school. In particular, the political skills of school…

There is limited understanding of the connections between community engagement and racial DEI at colleges and universities working to institutionalize engagement. Community engagement is not being institutionalized within an educational system that is a blank slate, nor does it operate within a vacuum. Community engagement operates within a…

Strategic management plays an important role for organizational leaders to be able to effectively direct the organization's operations. An educational organization is an organization that raises quality levels through knowledge management, developing and improving the work process to increase the mission operations, and achieving organizational…

Purpose: The methods and procedures in which teachers are trained and supported are rapidly changing. While the COVID-19 pandemic undoubtedly disrupted education and exacerbated a growing teacher shortage, these problems are not new, they stretch back decades and are the result of underfunding and political machinations among many other factors.…

Universities and management consultants are locked in a "danse macabre." We turn to the vampire genre to elaborate on the relationship of consulting companies to the university sector, focusing on the University of Alberta in Canada and Monash University in Australia. We are academics with long experience of the consequences of change…